We are seeking a Project Manager with experience in delivering Infrastructure projects incluiding Server, Network, Storage, Cloud, EUC & NOC Technologies.

Experience:
10 to 15 years of experience in infrastructure operations/service delivery, including experience managing multi-tower teams (Windows, Hypervisor, Database, Network, Storage & Backup).
Robust working knowledge across Windows Server, VMware/ESXi, Cisco UCS, database platforms (MSSQL/Oracle/PostgreSQL/MySQL), networking, and storage/backup technologies.
Proven experience as an Incident Manager handling critical/P1 outages, war-room coordination, and executive-level communication.
Strong track record in RCA ownership, problem management, and driving cross-functional permanent fixes.
Demonstrated experience managing, mentoring, and developing technical teams and leads across multiple infrastructure domains.

Service Delivery Ownership
Own end-to-end infrastructure service delivery across Windows & Hypervisor (VMware/ESXi/UCS), Database, Network, and Storage & Backup tech tracks,



ensuring SLA/OLA adherence and consistent service quality.
Act as the single point of contact for all infra-related delivery matters, coordinating across L1/L2/L3 teams and track leads to ensure seamless day-to-day operations.
Drive governance rhythms — daily operations reviews, weekly service reviews, and monthly/quarterly business reviews (MBR/QBR) with stakeholders and leadership.
Monitor and report on key delivery metrics — SLA compliance, ticket volumes/aging, backlog health, change success rate, and capacity/resource utilization across all tracks.
Own the infra delivery roadmap, ensuring alignment with organizational priorities, budget, and resourcing plans across all technology towers.

Incident, Problem & Escalation Management
Act as Incident Manager for Sev1/Sev2 critical outages, driving war-room bridges, coordinating cross-track technical teams, and ensuring timely restoration of service.
Own the end-to-end major inciden

📌 Infrastructure Project Manager (Chennai)
🏢 Neurealm
📍 Chennai