Job Title: Customer Service Executive - Permanent Role with Fintech Company

We are seeking a Customer Service Executive to join our growing team As a Customer Service Executive, you'll play an essential role in ensuring our customers have a positive experience by providing accurate and timely assistance via phone, email, and chat.

We are a fintech company that values its employees and offers a supportive work environment. Here are some of the benefits you can expect:

Working for the Actual Company: You'll be working directly with us, not a BPO, which means you'll have direct access to our resources, management, and opportunities.
Chance for Growth: Many of our agents have advanced to become Team Leaders and Subject Matter Experts (SMEs). We believe in promoting from within and providing growth opportunities for our employees.
Birthday Off: We want to celebrate your special day You'll get to take a day off on your birthday to enjoy it as you wish.
Learning Opportunities: Working with a fintech company provides plenty of opportunities to learn about new technologies,



financial markets, and trends. You'll be exposed to cutting-edge technology and industry experts.
Snacks Budget: We provide a snacks budget, so you can have all the energy you need to power through the day
Team Building and Outings: We value teamwork and believe that it's important to have fun with your colleagues. That's why we organize team-building events and outings every quarter. We want to make sure our employees are happy, engaged, and motivated.

Additional details of the role are as follows:
Shift Timing: 1.00 P.M IST to 10.00 P.M IST, UK shift
Responsibilities: Communicating with customers via phone, email, and chat; providing knowledgeable answers to questions about product, pricing, and availability; working with internal departments to meet customer's needs; data entry in various platforms.
If you are a customer-oriented individual with excellent communication skills and enjoy working

📌 Customer Service Representative (India)
🏢 Datman
📍 India