Role Overview
You will own a module or module cluster in Ginesys OMS — the orchestration layer connecting marketplaces, brand storefronts, warehouses and stores, deciding how every order is sourced, fulfilled, returned and settled.
OMS is integration-dense and high-volume. Correctness under failure matters more than feature count: a sourcing rule that misroutes one percent of orders becomes a commercial problem for the customer within a day.
You will run discovery with e-commerce operations teams, write the functional and integration specifications, drive delivery, and own adoption and the operational health of what you ship.
What You Will Own
Product Thinking & Discovery
Work with the Senior / Lead Product Manager and Product leadership to shape the roadmap for your area with a data-driven, customer-centric mindset.
Deep dive into customer workflows, pain points and product gaps through research, interviews and data analysis with e-commerce operations teams, warehouse managers and channel managers.
Analyse order-level data — failure rates, SLA breaches,
cancellation and RTO patterns, channel-specific error clusters.
Map current-state fulfilment flows and locate where the product forces manual intervention.
Participate in ideation, scoping and prioritisation of current features and enhancements.
Bring sized, evidenced opportunities into the OMS roadmap with a Feature Brief.
Requirements, Solution Definition & Documentation
Convert business problems into functional requirements — PRDs, detailed business requirements (FRDs), user stories, API documentation, UI/UX, workflows and scenarios.
Specify order states, sourcing and allocation logic, exception paths, idempotency and reconciliation behaviour explicitly.
Own integration specification — channel and courier API contracts, webhooks, retry and failure semantics, rate limits.
Design wireframes, workflows and mockups for what you own, collaborating with UI/UX as needed.
Interact with the solution architect in suppo
📌 Product Manager/Product Manager 2 (India)
🏢 Ginesys
📍 India