As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and key machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be part of our Sea Logistics Team to add your expertise + skills to the delivery of Customer + Product Excellence.
Your primary objective is to drive + grow the reefer product by developing a strategy to gain + retain customers.
How you create impact
To ensure your local product strategy aligns with the regional strategy + fits the local market.
To build a local operational structure with reefer dedication within the customer + operational care locations (CCL + OCC) that creates + maintains reefer expertise, aiming for zero operational failures for temperature sensitive cargo.
To ensure profitability across the profit + loss statement (P+L),
proactively following up on discrepancies.
To manage local carrier relationships; ensuring access to appropriate escalation channels.
To take the lead in local reefer pricing in coordination with the regional reefer trade manager.
To build a reefer development team and support the KAM team and field sales where needed.
To take the lead in setting up or maintaining a GxP Pharma branch to ensure operational excellence for pharmaceutical clients where demand exists.
To provide regular reefer training.
What we would like you to bring
10+ years of experience in Sea Logistics / Ocean Freight, with strong Reefer exposure.
Proven Business Development experience in Reefer, Perishables, and/or Healthcare/Pharma.
Strong experience in customer acquisition, retention, and revenue growth.
Hands-on P&L; and profitability management experience.
Strong ocean carrier management, including pricing, n