Work Experience: 6+ years

Work Location: Infopark, Kochi

Mode of Work: Remote (Temporary)

Job Responsibilities

- Design, implement, and manage Windows Desktop OS Windows Server OS infrastructure in multi-site environments
- Administer and maintain Active Directory, GPO, DNS, and DHCP
- Manage and support Microsoft Exchange Server (on-prem and hybrid)
- Administer Microsoft 365 (Office 365), including email, licensing, and advanced configuration
- Deploy and manage Microsoft Intune for endpoint and mobile device management
- Lead and support Hyper-V and VMware virtualization platforms, including high availability and clustering
- Design, deploy, and manage solutions on Microsoft Azure and AWS platforms
- Develop backup strategy and Perform test backup and disaster recovery
- Troubleshoot complex system, network, and cloud issues; serve as the final escalation point for L1/L2

engineers
- Basic administration of Firewall
- Write Scope of Work Documents for infrastructure projects
- Maintain service level agreements (SLAs) and ensure compliance with IT standards
- Collaborate with cross-functional teams to support security,



networking, and infrastructure projects
- Mentor junior engineers and document technical procedures and solutions

Skills Required

- Strong hands-on experience with Windows Server, Active Directory, Exchange, and Office 365
- Proficient in Microsoft Intune and endpoint management
- Advanced knowledge of Hyper-V and VMware, including performance tuning and failover clusters
- Experience managing workloads in Microsoft Azure (IaaS, VMs, networking, storage)
- Familiarity with AWS infrastructure services (EC2, S3, VPC, IAM)
- Solid analytical and troubleshooting skills for both on-prem and cloud environments
- Ability to lead projects, write documentation, and contribute to process improvement
- Proficiency in Tools (RMM/Ticketing/Documentation/Backup)

Professional Skills

- Three-year Diploma or Graduate or Postgraduate
- Relevant certification would be a plus

Essential requirement

- Willing to work in dedicated night shift
- Excellent communication skills

📌 System Engineer- (Kochi)
🏢 WorkSent
📍 Kochi