About Smart QSmart Q is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is explicit: to elevate everyday dining into a seamless and meaningful experience.In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60 B global foodservice leader Smart Q continues to push the boundaries of what modern food-tech can achieve.Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2 B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.At the heart of Smart Q is a culture shaped by four core pillars:Great People | Great Food | Outstanding Experience | Greater GoodThese values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.To dive deeper into what drives us, explore our cultural pillars on the Smart Q Linked In ‘Life’ page. It offers an authentic glimpse into the journey you could be part of: A…Are you excited to join our team as Relationship Manager?As a Relationship Manager at Smart Q, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning,



engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations.Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery.Roles & ResponsibilitiesPromote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager.Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture.Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders.Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met.Embrace a team-player mentality with a can-do attitude.



Take pride in personal appearance and hygiene standards.Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability.Manage vendor rotations and plan the operations for the assigned clients.Qualifications:4+ years of experience in the food industry with a Graduate/Diploma in Hotel ManagementStrong knowledge of operations, customer service, and people managementProven leadership experience managing teams in dynamic environmentsResults-driven, proactive, and capable of independent decision-makingResilient under pressure and able to meet deadlines effectivelyKnowledge of HSEQ standards with Basic Food Hygiene certificationFinancially aware and proficient in relevant operational applicationsExcellent communication and interpersonal skillsAdaptable, team-oriented, and comfortable in fast-paced settingsMessage from CEO:We've come to realize that we're not merely in the B2 B Food service industry;
we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.

📌 811-Cec-Relationship Manager-Vrm-Digital Banking Kotak 811-Vrm (Hyderabad)
🏢 AddedEducation
📍 Hyderabad