Job Title: Planisware Enterprise Administrator / Production Support Engineer

Location: PAN India

Level of Hire: Analyst (A)

Total Experience Required: 3 Years

Primary Skill Set

Planisware Enterprise (PPM)

- Planisware Configuration & Administration

- Planisware Scripting (Formula Language)

- Workflow Configuration

- Incident Management & Production Support

- SQL Queries & Database Analysis

Required Skills & Experience

Planisware Enterprise Administration & Production Support

- Minimum 3 years of hands-on experience in Planisware Enterprise (PPM).

- Strong expertise in Planisware administration, configuration, and production support.

- Experience in troubleshooting incidents, defect analysis, and issue resolution.

SQL Queries & Database Analysis

- Minimum 1 year of experience.

- Ability to write complex SQL queries and perform database analysis.

- Experience in data validation, troubleshooting, and reporting support.

Power BI

- Minimum 1 year of experience.

- Ability to create dashboards, reports, and data visualizations.

- Experience in integrating data from multiple sources.

ServiceNow

- Strong working knowledge with a skill rating of 4/5 or above.

- Experience in incident, problem, and change management processes.

JavaScript, HTML, CSS

- Working knowledge of front-end technologies.

- Ability to understand and support UI customizations.

C# / .NET





- Good understanding of C#/.NET concepts.

- Ability to support integrations, automation, and application troubleshooting.

Key Responsibilities

- Administer and support Planisware Enterprise platform.

- Configure workflows, business rules, and system settings.

- Develop and maintain Planisware Formula Language scripts.

- Provide L2/L3 production support and incident management.

- Analyze application and database issues using SQL.

- Create and maintain Power BI reports and dashboards.

- Manage tickets and service requests through ServiceNow.

- Collaborate with cross-functional teams for enhancements and issue resolution.

- Support integrations and custom developments involving .NET technologies.

Preferred Qualifications

- Experience in Project Portfolio Management (PPM) tools.

- Solid analytical and problem-solving skills.

- Excellent communication and stakeholder management skills.

- Ability to work in a fast-paced production support environment.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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