18 Aug
|
Bakingo
|
Chennai
Company Description Bakingo is a fast-growing cake and dessert brand built on the belief that every wish, big or small, deserves a celebration. The company creates a wide range of handcrafted cakes, cheesecakes, brownies, jar cakes, dream cakes, and modern desserts designed to bring joy and warmth to everyday moments. With the vision of becoming the most loved cake and dessert brand in India, Bakingo focuses on both exceptional taste and the emotional experience it delivers.
Starting from Gurgaon, Bakingo now serves customers in 35+ cities through 160+ kitchens and a growing retail presence in Delhi NCR. As the brand expands, it remains committed to making celebrations sweeter and everyday moments more special for customers across India.
Role Description The Sr.
Training
Executive is a full-time, on-site role based in the Greater Chennai Area. This role is responsible for designing, delivering, and evaluating training programs for frontline and operational teams to ensure consistent product quality, service standards, and customer experience. Day-to-day tasks include conducting training needs analysis, creating training content and modules, facilitating classroom and on-the-job training sessions, and maintaining training documentation and reports. The Sr.
Training
Executive will collaborate closely with operations, HR, and store/kitchen leadership to align training with business goals, support performance improvement,
and drive adherence to standard operating procedures. The role also involves monitoring training effectiveness through assessments and feedback, coaching team members, and supporting new location launches or process changes with structured training plans.
Qualifications
- Solid training design and delivery skills, including experience in creating training modules, conducting workshops, and facilitating on-the-job learning.
- Competence in performance evaluation and coaching, with the ability to assess skill gaps and provide constructive feedback to diverse teams.
- Excellent communication, presentation, and interpersonal skills, with the ability to engage participants at different levels of the organization.
- Good organizational and documentation skills, including maintaining training records, reports, and tracking attendance and outcomes.
- Experience in food retail, QSR, hospitality, or FMCG operations is highly beneficial, especially in roles focused on service standards or quality.
- Familiarity with basic MS Office tools (PowerPoint, Excel, Word) and digital training platforms for content creation and reporting.
- Ability to work on-site in the Greater Chennai Area, travel to different kitchens or outlets as needed, and adapt to a fast-paced environment.
- Bachelor’s degree in any discipline; a specialization in Training, HR, Hospitality, or Business Management is an advantage.
📌 Sr. Training Executive (Chennai)
🏢 Bakingo
📍 Chennai