About the Role

We are seeking a highly motivated and technically strong Sr. Manager / Manager - Technical Services to support our growing Green Steel business. The role will be responsible for providing technical leadership across Direct Reduced Iron (DRI) and Hot Briquetted Iron (HBI) operations, supporting commercial discussions with global customers and suppliers, and driving technical excellence across iron-making projects.

The ideal candidate should possess a strong metallurgical background with hands-on exposure to DRI/HBI production processes, process optimization, product quality management, and international commercial engagements.

Key Responsibilities

Technical Services & Process Excellence

- Provide technical expertise on Iron Making processes, with primary focus on Direct Reduced Iron (DRI) and Hot Briquetted Iron (HBI) production.
- Analyze process performance, metallization levels, carbon content, productivity, energy consumption, and product quality parameters.
- Support optimization of DRI/HBI manufacturing processes to improve operational efficiency and product performance.
- Evaluate and recommend process improvements, technology upgrades, and best practices.
- Support troubleshooting of operational challenges related to iron-making processes.

Commercial & Customer Technical Support

- Act as technical interface between customers, suppliers, operations, and commercial teams.
- Review technical specifications, tender documents, and customer requirements.
- Support contract negotiations by providing technical and commercial insights.
- Engage with international customers, traders, steel producers, and technology providers regarding DRI/HBI applications and quality parameters.
- Prepare technical proposals, product presentations, and business development materials.

Market & Product Development

- Analyze global DRI/HBI market trends, quality requirements, and emerging technologies.
- Support development of new business opportunities for Green Steel products.




- Conduct technical benchmarking against industry standards and competitor products.
- Provide technical assessment for new projects, investments, and partnerships.

Stakeholder Management

- Collaborate with operations, R&D;, quality, procurement, logistics, and commercial teams.
- Build robust relationships with overseas customers, consultants, technology licensors, and industry stakeholders.
- Represent the organization in technical forums, conferences, and customer meetings.

Qualifications

Education

- Bachelor's Degree in Metallurgical Engineering / Metallurgy
- Master's Degree in Metallurgy or Materials Engineering preferred

Experience

- Around 15 years of relevant experience in:
- DRI Plants
- HBI Production
- Iron Making Operations
- Green Steel Industry
- Steel Manufacturing
- Technical Services or Process Technology

Required Competencies

Technical Competencies

- Strong understanding of:
- DRI Processes (Gas-Based and Coal-Based)
- HBI Production Technologies
- Iron Ore Pellet Quality
- Metallization & Carbon Control
- Iron Making Process Optimization
- Process Performance Analysis
- Product Quality Management
- Steel Industry Value Chain

Commercial Competencies

- Exposure to international commercial contracts and technical agreements.
- Understanding of import/export business related to iron ore, DRI, HBI, steel raw materials, or metallics.
- Ability to support techno-commercial discussions with overseas customers.
- Strong negotiation and stakeholder management skills.

Behavioral Competencies

- Strategic thinking
- Problem-solving mindset
- Strong analytical capability
- Excellent communication and presentation skills
- Customer-centric approach
- Cross-functional collaboration
- Ability to work in a multicultural and international business environment

Preferred Experience

- Experience with leading steel, iron-making, mining, or metallics organizations.
- Exposure to international DRI/HBI trade and global markets.
- Experience supporting green steel, decarbonization, hydrogen-based iron making, or low-carbon steel initiatives.
- Knowledge of Middle East, Europe markets.

📌 Sr. Manager – Technical Services (Green Steel | DRI & HBI) (Gurugram)
🏢 ACME Group
📍 Gurugram