Job purpose:
To lead and manage the MRO Application Team in the efficient and accurate processing of customer inquiries and orders. Oversee the review, interpretation, and preparation of comprehensive quotations, ensure timely project execution, and uphold compliance with technical and legal requirements. Enhance overall customer satisfaction through strategic coordination, effective communication, and leadership.
Key Accountabilities:
Team Management:
o Lead, mentor, and develop the Application Team to ensure high performance and skilled growth.
o Allocate tasks and set priorities for the team to ensure effective handling of customer inquiries and orders.
Enquiry Review:
o Oversee the review, interpretation, and processing of customer inquiries.
o Ensure that team members collect and verify all necessary details for quote preparation.
o Evaluate technical specifications and assess factors affecting cost, delivery, and compliance.
o Ensure that legal requirements for products are met based on destination country and product type.
Sizing & Selection:
o Supervise the selection,



sizing, and pricing of valves, actuators, and spares according to customer requirements.
o Provide guidance and support on application engineering and quotation preparation.
Customer Coordination:
o Ensure timely submission of techno-commercial offers and prompt responses to customer queries.
o Lead participation in customer meetings and facilitate effective communication between customers and internal teams.
Monitor Progress:
o Track the progress of submitted offers and ensure accurate updates in the ERP system.
o Prepare and submit quote and order forecast reports.
o Oversee the handover of order files to the contracts team.
o Progress A3 Strategy for the region progress and MDI progress
Expertise
1. Educational Qualification: B.E/B.Tech or higher (Full-time). Part-time/Correspondence degrees are not eligible.
2. Experience: Minimum 8 years of experience, with significant prior experienc

📌 Application Engineering Team Leader (Chennai)
🏢 Valmet
📍 Chennai