Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise endpoint services. Acts as trusted advisors to clients, stakeholders, and executive leadership — driving innovation, modernization, and automation across global Digital Workplace environments.
CORE RESPONSIBILITIES

Roles & Responsibilities:
- Architecture & Strategy -Define enterprise endpoint architecture, roadmaps & engineering governance
-Cloud & Modern Workplace-Lead Windows 365, Azure, Entra ID, & cloud-native initiatives
-Automation & Excellence-Build PowerShell frameworks automate provisioning, config & deployment
-Operational Leadership- Own P1/P2 incidents,



Major Incident bridges, RCA & Problem Management
-Process & Governance- Create standards, runbooks, service health dashboards & CSI initiatives
- Stakeholder Management- Trusted advisor lead technical workshops & executive-level briefings

Qualified & Technical Skills:
-Intune, SCCM/MECM, Autopilot, Co-management, Windows Update, Defender
-Azure, Entra ID, Hybrid Identity, Windows 365, Conditional Access
-Active Directory, GPO, DNS, DHCP, PKI, VPN, Certificates, Authentication
-Advanced PowerShell, Automation Frameworks, Graph API (preferred)
-Windows 10/11 Enterprise, Windows Server, Azure AD / Hybrid Join
-ITIL v4 — Incident, Problem, Change & Major Incident Management

Additional Information:
QUALIFICATIONS
12–18+ years IT infrastructure experience
8+ years in endpoint / Digital Workplace engineering
Bachelors in CS, IT, or related field
Global enterprise scale (50,000+ endpoints)
PREFERRED CERTIF

📌 Operations Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru