About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, cooperative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Job Description
Deliver employee relations (ER) support across Ameriprise India.
Manage inbound queries submitted to the HR Service Center requiring general ER guidance to ensure compliance with HR policies, including providing consultation to employees, leaders, and HRBP on employee relations issues such as attendance, behavior, performance and policy violations. Provide intake and partner closely with the India ER COE in complex cases of harassment, discrimination etc. to ensure consistent case management and escalation procedures.
Key Responsibilities:
ER Case Management
Serve as the first point of contact for ER cases in India routed through HR Service Center.
Manage assigned cases in a timely manner from intake to closure including fact-finding, documentation, risk assessment, and resolution.
Handle issues related to performance, attendance, behavioral concerns, and policy violations.
Manager & Employee Advisory
Provide direct ER consultation to managers and employees on workplace concerns.
Advis