Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Site Reliability Engineering
Positive to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and promptly addressing any issues that arise to maintain system reliability and performance. The position demands coordination with various teams to uphold service standards and support operational excellence throughout the production environment.

Role Title: Site Reliability Engineer (SRE)

Role Summary:
The Site Reliability Engineer (SRE) is a hands-on engineer responsible for improving the reliability, availability, performance,



and operational efficiency of the assigned technology tower. The role blends deep tower-specific technical expertise with strong automation capability (Python and Ansible) and modern SRE practices. The SRE identifies high-value automation opportunities, eliminates repetitive manual effort (toil), and drives use cases through feasibility, build, test, deployment, and hyper-care, while partnering with operations and engineering teams to meet service-level objectives.

Key Responsibilities:
Identify, groom, and prioritize automation and SRE use cases with stakeholders across the tower.
Build and manage automation pipelines and reusable Ansible Playbooks / Python modules to reduce toil and improve operational efficiency.
Define, measure, and improve reliability objectives (SLI/SLO/SLA) and error budgets for the tower.
Drive incident, problem, and change management participate in bridge / RCA calls and lead

📌 Operations Engineer (Pune)
🏢 Accenture
📍 Pune