About the Role & Team
This is Amplitude's first People Team hire in India, and we're being deliberate about who we bring in first.
People Operations is at an inflection point. A lot of what takes hours today—HR tickets, Workday updates, onboarding tasks—will be handled by AI-assisted workflows in the near future. We're building toward that now, and this role is part of that foundation. You'll join the global People Operations team as a dedicated shared services resource, handling the operational work that keeps our EMEA and AMER specialists focused on higher-complexity, in-market problems—and supporting People Business Partners globally when they need an extra set of hands.
In the near term, the work is largely transactional: resolving HR helpdesk tickets, processing Workday data requests, coordinating onboarding logistics. That's not a knock on the role—it's the job, and doing it with speed, accuracy, and care matters enormously. Over time, as we invest in AI tooling and automation, that transactional load will shift. When it does, this role shifts with it:



taking on process improvement projects, helping document and refine how the team operates, and growing into a contributor who shapes practices rather than just follows them. We'll support that progression.
Because this is a remote role with no local People Ops team around you, we need someone who is genuinely self-directed. You'll be given clear priorities and positive systems to work in, but you'll own your own day. If you thrive in structured work but feel motivated by the promise of doing more over time, this is a good fit.
As a People Operations Analyst, you will:
Own shared services and HR helpdesk
Resolve Tier 1–2 employee inquiries through our HR ticketing system (Console AI) on behalf of EMEA and AMER regional teams: policy questions, employment verifications, leave requests, and benefits inquiries
Triage issues that need specialist input—Perks, Payroll, Legal, or regional People Ops—with clear context an

📌 People Operations Analyst (India)
🏢 Amplitude
📍 India