System Expert, Managed Services (Pune)

System Expert, Managed Services (Pune)

18 Aug
|
Vodafone
|
Pune

18 Aug

Vodafone

Pune

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureAbout this Role





We are seeking a skilled System Expert, Managed Services to provide advanced technical leadership across telecom network operations, managed services, automation, cloud transformation and core network platforms. The role is based in Bangalore, India, within Managed Services, reporting to the NOC Operations Manager.
The individual will act as a technical reference point for teams supporting live IT and telecommunications systems, including activities related to data build configuration, software rollout, support integration, third-line technical support, troubleshooting, vendor escalation, automation and operational optimisation.
This role supports telecom operators, including Vodafone operating companies, joint ventures and external customers, ensuring data loading, service restoration, incident handling and network recovery activities are completed in line with agreed procedures, SLAs and KPIs.
What

📌 System Expert, Managed Services (Pune)
🏢 Vodafone
📍 Pune

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