Position: Senior Python Engineer with IVR Experience

Work Location: Hybrid in Pune / Hyderabad

Duration: 12 Months Contract with a possibility of an extension

Mandatory technical skills

- 5+ years of Skilled Python development
- 3+ years of Designing and debugging stateful, multi-step systems — state machines, session/context management, workflow engines, or protocol implementations
- 3+ years of REST API integration including mTLS, OAuth2, JWT client assertions, certificate lifecycle, and secret management
- 3+ years of Automated testing: unit test design, mocking, and test strategy as a correctness discipline
- 2+ years of CI/CD pipeline construction — GitHub Actions, GitLab CI, Azure DevOps, or equivalent
- 3+ years of Git-based branching and environment promotion workflows
- 3+ years of Production debugging from logs, traces, and metrics without interactive debugger access
- Reading and working within an existing framework or SDK that must not be modified

Responsibilities:

- Build and modify conversational flows across dialog, orchestration, and knowledge layers
- RAG / knowledge-retrieval tuning




- Own escalation logic: transfer conditions, routing destinations, context payload, and reason-code registration
- Experience with LLM-driven conversation: prompt behavior, guardrail design, and awareness that models generate content nobody authored
- Integrate backend systems through the established handler layer
- Author automated tests — unit tests plus platform conversation-level test cases — and maintain the regression suite
- Build and own CI/CD: validation, test execution, and gated promotion across environment tiers
- Own deployment and rollback; act as first responder for production incidents
- Independently diagnose and remediate defects to root cause, with a regression test accompanying every fix
- Own configuration and feature-flag governance
- Maintain design, test, and state documentation in alignment with running behavior
- Reconcile inbound platform changes that originate outside version control, classifying behavioral versus cosmetic impact

📌 Senior Python Engineer with IVR Experience (Hyderabad)
🏢 K2 Partnering Solutions
📍 Hyderabad