Senior Operations Manager

Mumbai, India To proceed with your application, you must be at least 18 years of age.

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About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Stress Testing & Forecasting Analytics team sits within the CFO Organization and is aligned to support Global Markets Business. Stress Testing & Forecasting Analytics team is responsible for executing the quarterly baseline and stress forecasts across various businesses within Global Markets. The team is also responsible for developing expertise and enhancing the forecasting models.

The team needs to engage with senior stakeholders across the firm to conduct review and challenge meetings on quarterly basis with respect to the forecast results. The data and infrastructure needed for the forecast process is also owned by the team. There is high regulatory involvement given the key role the team performs in the CCAR process, Recovery and Resolution Planning, Stress loss forecasting etc.

*

We are looking for a seasoned individual who is technically strong and has worked in a similar stress testing/forecasting role preferably at a large global bank.

The position requires the person to have a deep understanding of modeling/econometric forecasting (R coding knowledge is preferable)



along with understanding of all the different trading desks, their risk profiles and revenue generation mechanism. The person should have a good knowledge of econometrics and other quantitative forecasting techniques in addition to good knowledge of the regulatory framework such as CCAR, Recovery and Resolution planning (RRP) etc.

This role will involve facing off with very senior stakeholders in Global Finance, Front office and Risk globally in addition to engagement with senior management at GBS. Prior experience engaging with regulators/responding to regulatory queries/delivering on regulatory projects related to CCAR/RRP will be a plus.

Additionally, given the regulatory focus in this area, the person would have very strong communication and leadership skills.

Responsibilities*

- Develop expertise and support enhancement of quantitative and qualitative forecasting models for various global markets businesses as needed

- Lead calls with FLU and very senior global stakeholders as part of the review and challenge meetings every forecast cycle

- Own all the inputs that go into regulatory submissions such as CCAR, Recovery and Resolution Planning from a GBS perspective for specific desks/businesses

- Drive the training agenda for the team and new joiners

- Identify areas of process improvement and coordinate the execution of the same

- Ensure the integrity of the data and infrastructure that the global Stress Testing team relies on for the quarterly forecast process

Requirements*

Education*

Qualified PhD/MBA/Masters in a Quantitative Field from Tier I/II institute with relevant experience in Stress Testing and Forecasting Analytics in Global Markets environment and organization of similar scale

Certifications If Any

- CFA / FRM certified candidates would be preferred
- Strong Programming Knowledge (R or Python) would be a plus

Experience Range*

10 years with at least 7 years’ experience in Global Markets Stress Testing/Forecasting Analytics role

Foundational skills*

- 10 years of Banking and Financial Services experience with extensive knowledge of working in a Global Markets environment

- Should have good understanding of financial markets, Derivatives & financial products across all asset classes - their valuation, risk etc.

- Strong quantitative modeling skills and programming skills

- Line experience coupled with a demonstrated ability to lead technology-based change

- Proven experience of providing thought leadership to overcome challenges and lead without direct authority

- Strong verbal and written communication skills, and the personal ability to collaborate, operate, and communicate effectively with a culturally diverse group of peers and colleagues.

- Has the gravity to interact at all levels of management to support resolution of complex business issues.

- Demonstrated ability to work in a global matrix organization and significantly multi-geography, multi-cultural offshore service delivery environment.

- A convincing executive presence which conveys composure and confidence in all situations, the credibility and stature to carry stakeholders through influence rather than via the hierarchy

- Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders.

Desired skills

- R/Alteryx/Python/Tableau knowledge would be an added advantage with the most relevant being R

- Must be proactive and be a highly-motivated self-starter

- Demonstrated ability to work in a high-pressure environment

- Takes initiative and challenges existing processes and procedures in a proactive manner

- Strong leadership skills with ability to face-off with Senior global stakeholders and auditors

- Ability to analyze issues independently and drive solutions

- Analytical skills

Work Timings*





12:00 PM IST to 21:00 PM IST

Job Location*

Mumbai/Gurugram

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company.

To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

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📌 Senior Operations Manager (Mumbai)
🏢 Bank Of America
📍 Mumbai