We are seeking a dedicated Collection Executive to join our team in Thrissur, India. This entry-level role is ideal for individuals looking to start their career in collections and finance, with the opportunity for growth within the company.
Key Responsibilities:
1. **Debt Collection**: Contact customers to collect overdue payments, ensuring a professional and respectful approach.
2. **Record Maintenance**: Keep accurate records of all communications and transactions related to collections, ensuring data integrity.
3. **Customer Support**: Address and resolve any customer inquiries or disputes related to their accounts to maintain positive relationships.
4. **Reporting**: Prepare regular reports on collection activities, including the status of accounts and outstanding balances for management review.
Required Skills and Expectations:
Candidates should have a completed 12th grade education. A background in finance or customer service is preferred but not mandatory.
The ideal candidate must possess solid communication and interpersonal skills to effectively liaise with customers. Basic computer skills are essential, as the role will involve using software to manage account details. We are looking for a motivated individual with attention to detail and the ability to work in a team environment. Punctuality and professionalism are vital, as the role requires regular interaction with clients and colleagues in the office setting. Female candidates are not eligible for this position.