We are looking for dedicated and friendly Ground Staff to join our team in Indore. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for helping others.
Key Responsibilities:
1. **Passenger Handling**: Assist passengers with check-in procedures, baggage drop, and boarding. Provide clear directions and information to ensure a smooth travel experience.
2. **Customer Service**: Greet travelers warmly and address their inquiries. Help resolve any issues that may arise, ensuring that all passengers feel valued and supported.
3. **Baggage Management**: Oversee the handling of luggage, ensuring it is safely loaded and unloaded from aircraft. Monitor baggage claims and assist passengers with lost luggage inquiries.
4. **Safety and Security**: Follow airport safety and security protocols rigorously. Assist in maintaining a secure atmosphere by checking documents and monitoring passenger movements.
5. **Coordination with Teams**: Work alongside other ground staff, security, and airline personnel to ensure efficient operations.
Communicate effectively to facilitate smooth transitions for passengers.
Required Skills and Expectations:
Candidates should possess a minimum of a 12th-grade education and have 0-2 years of experience in a customer-focused role. Robust communication skills are essential, along with a friendly demeanor and problem-solving abilities. The ability to work well under pressure while maintaining professionalism is vital. Team players who adapt quickly to changing circumstances will excel in this role.
- Experience
0 - 2 Years
- No. of Openings
780
- Education
12th Pass
- Role
Ground Staff
- Industry Type
Hotel / Travel / Airline / Hospitality
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab