Front Desk Officer - Axis Bank

Job Role:

Welcome and assist walk-in customers at the branch.

Handle customer queries regarding accounts, banking services and transactions.

Assist with Savings Account / Current Account (CASA) opening and documentation.

Process routine branch transactions and service requests accurately.

Handle customer complaints and coordinate with relevant departments for resolution.

Generate leads for CASA and other banking products.

Cross-sell products such as credit/debit cards, insurance, mutual funds and other financial products, depending on the assigned role.

Maintain daily reports and customer records.

Ensure proper KYC, AML and internal bank process compliance.

Coordinate with branch staff and support smooth day-to-day branch operations.

Skills Required

Good communication and customer-handling skills





Basic computer knowledge / MS Office

Positive presentation and interpersonal skills

Problem-solving ability

Attention to detail

Ability to handle multiple customers and work under pressure

Sales and convincing skills are useful because the role can include lead generation and cross-selling.

- Experience

0 - 2 Years

- No. of Openings

10

- Education

12th Pass

- Role

Front Desk Officer

- Industry Type

Banking

- Gender

[ Male / Female ]

- Age Limit

19 - 31 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Benefits include

PF, ESI

- Face Interview Location

Patna Bihar

📌 Hiring Fresher - Front Desk Manager - Purnia
🏢 Axis Group of Services
📍 Purnia