Scrum Master –

Position Overview

We are seeking an experienced Scrum Master to support enterprise-scale Agile delivery teams. The ideal candidate will have strong expertise in Scrum, Secure, Kanban, Lean, Agile coaching, stakeholder management, and delivery governance, with experience working in large, distributed, and regulated environments.

The Scrum Master will facilitate Agile ceremonies, remove impediments, improve team performance, manage risks and dependencies, and coach teams toward greater autonomy, predictability, and continuous improvement.

Required Qualifications & Experience

- 7+ years of experience in Agile delivery, Scrum Master, Agile Coach, Project Coordination, or related roles.
- 5+ years of experience facilitating Scrum and/or SAFe Agile teams in large enterprise environments.
- Strong working knowledge of:
- Agile and Scrum
- SAFe
- Kanban
- Lean principles
- Proven experience facilitating:
- Sprint Planning
- Daily Standups
- Backlog Refinement
- Sprint Reviews
- Retrospectives
- PI Planning
- Strong stakeholder management, facilitation, communication, and conflict-resolution skills.
- Experience identifying, tracking, and removing impediments, risks, and dependencies.
- Ability to coach teams toward self-organization, accountability, continuous improvement, and delivery excellence.
- Experience with Agile delivery tools such as Rally, Azure DevOps, Jira, or equivalent platforms.
- Strong analytical skills with experience reviewing:
- Delivery metrics
- Velocity trends
- Capacity planning
- Team health indicators
- Performance metrics
- Experience partnering with Product Owners, Engineering Leads, Architects, Business Stakeholders, and Release Train Engineers (RTEs).
- Experience working with distributed/global teams and highly regulated enterprise environments is preferred.

Primary Responsibilities
- Agile Ceremony FacilitationFacilitate Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, and PI Planning.




- Ensure effective execution of Agile/Scrum practices and principles.
- Agile Coaching & Team DevelopmentCoach Scrum teams, Product Owners, and stakeholders on Agile best practices.
- Promote self-organization, collaboration, accountability, continuous improvement, and Agile maturity.
- Improve delivery predictability, quality, and team effectiveness.
- Risk, Impediment & Dependency ManagementIdentify and proactively manage risks, blockers, impediments, and cross-team dependencies.
- Escalate critical delivery concerns and coordinate resolution with appropriate stakeholders.
- Maintain visibility into delivery risks and commitments.
- Delivery Metrics & Performance ManagementMonitor velocity, capacity, team health, delivery metrics, and operational performance.
- Analyze trends to identify bottlenecks and opportunities for improvement.
- Use metrics to support data-driven delivery decisions.
- Agile Transformation & GovernanceFoster a culture of transparency, accountability, learning, and continuous improvement.
- Support enterprise Agile transformation initiatives and SAFe implementations.
- Promote effective delivery governance and operational risk management.

Preferred Industry & Domain Experience
- Enterprise-scale software development and digital transformation programs.
- Healthcare, Health Insurance, Payer, Provider Services, Revenue Cycle, Claims, Eligibility, Referral, or related healthcare technology domains.
- Cross-functional technology organizations involving:
- Product
- Engineering
- Quality Engineering
- Architecture
- Operations
- Large-scale Agile Release Trains (ARTs) and multi-team delivery environments.
- Cloud-based platforms and API-driven applications.




- DevOps and modern software delivery methodologies.
- Compliance, operational risk management, and delivery governance in regulated industries.

Certifications A Scrum Master/Agile certification is preferred, including:
- CSM – Certified ScrumMaster
- PSM – Professional Scrum Master
- SAFe Scrum Master
- SAFe Advanced Scrum Master
- Equivalent Agile/Scrum certification

AI Skills – Required All contractor resources are expected to demonstrate baseline proficiency in enterprise-approved AI tools as part of their day-to-day responsibilities.

AI Tool Usage

- Maintain a minimum of 90% weekly usage of enterprise-approved AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other approved GenAI platforms.
- Demonstrate consistent use of AI to improve Agile delivery, collaboration, reporting, and documentation.

AI-Assisted Productivity Use AI capabilities to support:
- Meeting summaries and action items
- Sprint metrics analysis
- Status reporting
- Retrospective insights
- Stakeholder communications
- Agile documentation
- Delivery planning
- Risk identification
- Dependency tracking
- Decision-making
- Team productivity analysis
- Identification of delivery bottlenecks
- Continuous improvement initiatives

Key Skills Summary Core Agile: Scrum, SAFe, Kanban, Lean, Agile Coaching, Agile Transformation

Ceremonies: Sprint Planning, Daily Standup, Backlog Refinement, Sprint Review, Retrospective, PI Planning

Delivery: Risk Management, Dependency Management, Impediment Removal, Capacity Planning, Delivery Metrics

Stakeholder Management: Product Owners, Engineering Leads, Architects, Business Stakeholders, RTEs

Tools: Jira, Rally, Azure DevOps, equivalent Agile tools

Domain: Enterprise, Healthcare, Payer/Provider, Regulated Environments

AI: GitHub Copilot, Microsoft 365 Copilot, GenAI, AI-assisted reporting and delivery analysis

Certification: CSM, PSM, SAFe Scrum Master, SAFe Advanced Scrum Master or equivalent

📌 Scrum Master+AI (Bengaluru)
🏢 Innova ESI
📍 Bengaluru