E2B-080526-092439-"Scrum Master - Preferred Skills and Attributes

7+ years of experience in Agile delivery, Scrum Master, Agile Coach, Project Coordination, or related roles.

5+ years of experience facilitating Scrum and/or SAFe Agile teams in large enterprise environments.

Strong working knowledge of Agile, Scrum, Kanban, Lean principles, and SAFe practices.

Proven experience leading Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, and PI Planning activities.

Robust stakeholder management, facilitation, conflict resolution, and communication skills.

Experience identifying and removing team impediments, risks, and dependencies.

Ability to coach teams toward self-organization, continuous improvement, and delivery excellence.

Experience using Agile delivery tools such as Rally, Azure DevOps, Jira, or equivalent platforms.

Strong analytical skills with the ability to review delivery metrics, velocity trends, capacity planning, and team performance indicators.

Ability to partner effectively with Product Owners, Engineering Leads, Architects, Business Stakeholders, and Release Train Engineers (RTEs).

Scrum Master certification preferred (CSM, PSM, SAFe Scrum Master, SAFe Advanced Scrum Master, or equivalent).

Experience working in distributed global teams and highly regulated enterprise environments preferred.

Healthcare, payer, provider, or healthcare technology experience preferred.

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Primary Responsibilities (3-5)

Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, and PI Planning while ensuring adherence to Agile and Scrum principles.

Coach Agile teams, Product Owners, and stakeholders to improve team effectiveness, delivery predictability, quality, collaboration, and continuous improvement.

Identify, track, manage, and escalate risks, blockers, dependencies, and delivery concerns to ensure successful execution against commitments.

Monitor delivery metrics, team health indicators, velocity trends, and operational performance to drive measurable improvements in productivity and delivery outcomes.

Foster a culture of accountability, transparency, continuous learning, and Agile maturity while supporting organizational Agile transformation initiatives.

Preferred Experience, Industry Background, and Domain Expertise

Experience supporting enterprise-scale software development and digital transformation programs.

Prior experience within Healthcare, Health Insurance, Payer, Provider Services, Revenue Cycle, Claims, Eligibility, Referral, or related healthcare domains preferred.





Experience working with cross-functional technology organizations including Product, Engineering, Quality Engineering, Architecture, and Operations teams.

Familiarity with cloud-based platforms, API-driven applications, DevOps practices, and modern software delivery methodologies.

Experience supporting large-scale Agile Release Trains (ARTs), SAFe implementations, and multi-team delivery environments.

Strong understanding of compliance, operational risk management, and delivery governance processes within regulated industries.

AI Skills (Required)

All contractor resources are expected to demonstrate baseline proficiency in enterprise-approved AI tools as part of their day-to-day responsibilities.

Consistent Use

Maintain a minimum of 90% weekly usage of enterprise-approved AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other approved GenAI platforms.

Demonstrate active use of AI tools to improve Agile delivery processes, team collaboration, reporting, and documentation.

Applied Productivity

Utilize AI capabilities to generate meeting summaries, action items, sprint metrics analysis, status reporting, retrospective insights, and stakeholder communications.

Leverage AI tools to enhance documentation quality, delivery planning, risk identification, dependency tracking, and decision-making processes.

Apply AI-assisted analysis to improve team productivity, identify delivery bottlenecks, and support continuous improvement initiatives."

📌 Scrum Master (Bengaluru)
🏢 Innova ESI
📍 Bengaluru