Company Description Immersive Technologies India designs and delivers luxury home automation solutions that combine advanced technology with refined aesthetics to create intelligent, future-ready living spaces. The company’s offerings include bespoke home theatres, smart lighting and sensor controls, CCTV and advanced security systems, multi-room audio and video, and fully integrated smart home solutions.

Immersive

Technologies collaborates with luxury homeowners, leading architects, interior designers, and high-end developers to build automation experiences that are both sophisticated and highly functional. With a focus on elegance, security, and intuitive control, Immersive Technologies transforms residences into connected environments that elevate everyday living.

Role Description The Sales Support Coordinator is a full-time, in office role based in Gurugram, responsible for supporting the sales team in managing day-to-day operations and client interactions. This position involves preparing and updating sales documentation, proposals, and presentations, maintaining CRM records, and tracking leads, opportunities, and follow-ups. The coordinator will liaise with clients to schedule meetings, respond to inquiries, and ensure timely communication, while also coordinating internally with project, technical,



and finance teams to support smooth order processing and execution.

Additional responsibilities include generating sales reports, monitoring customer satisfaction metrics, handling administrative tasks related to sales activities, and contributing to process improvements that enhance service quality and efficiency.

Qualifications

- Candidates should possess strong analytical skills for data tracking, reporting, and supporting decision-making.
- Candidates should possess customer service and customer satisfaction skills to manage client interactions and ensure a positive experience.
- Candidates should possess clear and professional communication skills for effective coordination with clients and internal stakeholders.
- Candidates should possess administrative assistance skills to handle documentation, scheduling, and CRM management.
- Relevant experience in sales coordination, inside sales, or customer support, preferably in technology, real estate, or luxury solutions, is beneficial.
- A bachelor’s degree in business, commerce, or a related field is preferred, along with proficiency in MS Office and CRM tools.
- Ability to work in a structured, detail-oriented manner, manage multiple tasks, and collaborate with cross-functional teams is important.

📌 Sales Support Coordinator (Gurugram)
🏢 Immersive Technologies India
📍 Gurugram