Role Overview:

As a Team Lead – Sales – Employability at Crack-ED, you will be responsible for leading and managing a team of Sales Executives focused on driving candidate enrolments, revenue, and business growth for Crack-ED’s employability programs.

You will own the sales journey from lead generation and candidate counselling to conversion, enrolment, and onboarding, while ensuring a strong candidate experience and achievement of individual and team targets. The role requires a combination of sales leadership, career counselling, performance management, and data-driven execution.

Key Responsibilities

- Drive the complete sales funnel from lead qualification, counselling, follow-ups, conversion, fee closure, and enrolment.
- Monitor the candidate pipeline closely and ensure timely follow-ups to maximize lead-to-enrolment conversion.
- Understand candidate career aspirations, eligibility, and requirements to ensure appropriate program recommendations.
- Ensure the team effectively communicates the career, employability, and qualified outcomes of Crack-ED programs to prospective candidates.
- Track key sales metrics including lead conversion, counselling-to-enrolment ratio, revenue, follow-up efficiency, pending payments, and drop-offs.
- Conduct regular performance reviews and identify individual/team-level gaps to improve productivity and conversions.
- Implement sales strategies, scripts, and processes to improve conversion rates and revenue realization.
- Work closely with Marketing, Operations, Training, and Program teams to ensure smooth handover and onboarding of enrolled candidates.




- Identify reasons for candidate drop-offs and implement corrective actions to improve conversion and retention.
- Maintain accurate sales MIS and provide regular reports on pipeline, conversions, revenue, targets, and team performance to senior management.
- Conduct regular team huddles, reviews, role plays, and training sessions to improve sales and counselling capabilities.
- Foster a culture of ownership, accountability, target orientation, and continuous learning within the team.
- Stay updated on Crack-ED's employability programs, career pathways, market trends, and candidate requirements to effectively guide the sales team
- Take ownership of achieving business targets while maintaining high-quality candidate engagement and ethical sales practices.

What we are looking for

- 4+ years of experience in Sales, Business Development, Inside Sales, or Education Sales.
- EdTech / Education Sales experience is mandatory.
- Prior experience managing and leading a sales team with proven target achievement.
- Strong understanding of inside sales, lead conversion, counselling, follow-up, and revenue generation.
- Excellent communication, negotiation, persuasion, and stakeholder management skills.
- Solid analytical and data-driven approach to tracking and improving sales performance.
- Ability to identify sales bottlenecks and implement effective corrective actions.
- Strong coaching and team management skills with the ability to develop high-performing sales professionals.
- Highly target-oriented, proactive, and comfortable working in a fast-paced, growth-driven environment.
- Passion for helping candidates make informed career and employability decisions.

📌 Sales Team Lead (Gurugram)
🏢 Crack-ED
📍 Gurugram