About eSentire: eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can't find a solution, you build it. And today, that means pioneering the future of AI-powered security.

At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets impact. Our culture is based on transparency, teamwork, and continuous innovation, where your ideas can shape how AI and human intelligence work together to outsmart cyber adversaries. As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries—and we're looking for forward-thinking talent to help us define what AI-first security, human-backed trust means for the industry.

About the Role:

We are looking for a detail-oriented and proactive Sales Operations and Proposal Specialist to join our remote team. In this role, you will serve as a key contributor to two critical business functions: developing high-quality proposals and RFP responses that help win new business and providing reliable day-to-day sales operations support that keeps our revenue engine running smoothly.

This is an excellent chance for a motivated professional who thrives in a fast-paced, collaborative environment and is comfortable working cross-functionally with global teams. The ideal candidate is equally comfortable crafting a compelling proposal narrative as they are troubleshooting a CRM issue or pulling together a sales report.

This role requires flexibility to align with North America business hours on a regular basis, with working hours not extending beyond 11:00 PM IST.

Responsibilities

Proposal Development & RFP Management Manage the end-to-end RFP, RFI, and RFQ response process, including intake, coordination, writing, review, and submission

Review and analyze incoming RFPs to identify requirements, deadlines, and key evaluation criteria

Collaborate with Sales, Solutions,



Legal, Finance, and Subject Matter Experts (SMEs) to gather accurate and compelling content

Write, edit, and format proposal responses that are explicit, persuasive, and fully compliant with client requirements

Maintain and continuously update a centralized proposal content library, including standard responses, company boilerplates, bios, and case studies

Ensure all proposals are submitted on time, meet formatting requirements, and reflect the company's brand and messaging standards

Track proposal outcomes and contribute to win/loss analysis to improve future responses

Support the development of proactive proposals, pitch decks, and capability statements as needed Sales Operations Support (Level 1 & Level 2) Serve as a first and second point of contact for internal sales operations requests, including CRM data issues, process questions, and reporting needs

Manage and resolve Level 1 support tickets related to CRM access, data entry, pipeline updates, and basic system troubleshooting

Handle Level 2 support tasks including more complex user issues, report building, and data integrity investigations

Maintain CRM data hygiene by identifying and resolving duplicate records, incomplete data, and outdated information

Build and maintain standard sales reports and dashboards to support the sales team's day-to-day needs

Assist with onboarding new sales team members by providing CRM training and access setup

Document and maintain internal sales operations processes, SOPs, and how-to guides

Support revenue operations leadership with ad hoc projects, data analysis, and process improvement initiatives

Coordinate with cross-functional teams to ensure alignment on sales processes, tools,



and workflows Requirements: 4+ years of experience in sales operations, revenue operations, proposal writing, or a closely related role

Hands-on experience responding to RFPs, RFIs, or similar proposal documents

Proficiency with CRM platforms such as Salesforce, including reporting and basic administration

Strong written communication skills in English with the ability to craft clear, professional, and persuasive content

Solid organizational and project management skills with the ability to manage multiple deadlines simultaneously

Comfortable working with data and generating reports using CRM or BI tools

Ability to work independently in a remote environment with minimal supervision

Willingness and ability to work flexible hours aligned with North America time zones, up to 11:00 PM IST

Experience with proposal management tools such as Responsive

Exposure to revenue operations concepts including forecasting, pipeline management, and territory planning

Experience collaborating with globally distributed teams across multiple time zones Skills &

Competencies Required: Strong attention to detail and commitment to accuracy and quality

Excellent time management and ability to prioritize competing demands

Clear and professional communication skills, both written and verbal

Problem-solving mindset with a proactive, solutions-oriented approach

Ability to work cross-functionally and build positive relationships with stakeholders

Self-motivated with a strong sense of ownership and accountability Work Location: Remote What We Offer Competitive salary commensurate with experience

Fully remote work environment with flexible scheduling

Health and wellness benefits

Paid time off and company holidays

Learning and development opportunities

Exposure to global sales operations and revenue strategy

Collaborative and supportive team culture We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage candidates of all backgrounds to apply

📌 Sales Operations and Proposal Specialist (India)
🏢 eSentire
📍 India