Job Title: Sales Coordinator

Job Summary The Sales Coordinator supports the sales team by managing administrative tasks, coordinating customer orders, maintaining sales records, and ensuring smooth communication between customers, the sales team, and other departments. The role is essential in improving customer satisfaction and helping the sales team achieve business targets.

Key Responsibilities

Provide administrative support to the sales team.

Process customer orders, quotations, and invoices accurately.

Coordinate with customers regarding order status, delivery schedules, and product information.

Maintain customer databases and update sales records.

Prepare sales reports, presentations, and performance summaries.

Coordinate with production, logistics, and finance departments to ensure timely order fulfillment.

Respond to customer inquiries and resolve issues promptly.

Track inventory availability and communicate stock updates to the sales team.

Schedule meetings, appointments, and follow-ups for sales representatives.

Monitor sales targets and assist in preparing forecasts.

Ensure all sales documentation is complete and properly filed.





Support marketing activities, exhibitions, and promotional events when required.

Required Qualifications

Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

1–3 years of experience in sales coordination, customer service, or sales administration.

Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Experience with CRM or ERP software is an advantage.

Excellent communication and organizational skills.

Solid attention to detail and ability to multitask.

Customer-focused with strong problem-solving abilities.

Key Skills

Communication and interpersonal skills

Time management

Organization and coordination

Data entry and reporting

Customer relationship management

Teamwork and collaboration

Problem-solving

Microsoft Excel and Office Suite

CRM/ERP system knowledge

Performance Indicators (KPIs)

Order processing accuracy

Timely order fulfillment

Customer satisfaction

Sales report accuracy

Response time to customer inquiries

Support provided to achieve sales targets

📌 Sales Coordinator (Faridabad)
🏢 SHIV SHAKTI INDIA
📍 Faridabad