We are seeking a dynamic and motivated Sales and client Acquisition
Specialist to join our team in the US virtual construction industry. This role involves identifying new business opportunities, managing high-value client accounts, and ensuring exceptional customer service delivery. You will be responsible for developing strategies, building relationships, and handling customer inquiries and issues with professionalism and efficiency.
Key Responsibilities
- Identify Opportunities: Explore current markets, clients, and partnerships in the
US high-tech construction industry.
- Develop Strategies: Design and implement plans to access new opportunities and grow the business.
- Build Relationships: Maintain and nurture long-term client relationships to drive customer satisfaction and loyalty.
- Customer Outreach: Make outbound calls to potential clients to establish rapport and generate business leads.
- Follow Scripts: Adhere to standardized communication scripts to ensure consistency and compliance.
Skills and Abilities
- Excellent verbal and written communication skills in English (US accent preferred).
- Strong relationship-building skills with the ability to connect with business teams in various US states.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficient with basic computer skills and customer relationship management
(CRM) tools.
- Strong problem-solving and conflict-resolution skills.
Experience
- Prior experience in the US calling process (customer support, sales, etc.) is highly preferred.
- Experience in handling outbound and inbound calls is mandatory.
Soft Skills
- Strong interpersonal and communication skills.
- Patience, resilience, and a positive attitude.
- A team-oriented mindset with a focus on collaboration.
Preferred Traits
- Willing to work night shifts or flexible hours as per US time zones.
- Familiarity with the US market, culture, and communication styles.
Additional Information
- Comprehensive training on our services will be provided to eligible candidates.
- Performance-based incentives are available for top performers.
Perks and Benefits
- Competitive compensation with performance-based incentives
- Outstanding career growth opportunities
- Exposure to international projects in the USA and Canada
- Work with top general contractors globally
- Health and accidental insurance
- 5-day work week (Saturday and Sunday fixed off)
- Cab pickup and drop for Gurgaon locations
- Sabbatical leave options
- Business bonus and gratuity benefits