Regional Service Quality Manager-HO & SUPPORT-Service Quality - Responsible for managing and improving service quality across the region.
- Oversee service quality operations and support functions at the head office and regional locations.
- Coordinate with various teams to ensure adherence to service standards and customer satisfaction.
- Monitor and analyze service quality metrics to identify areas for improvement.
- Lead initiatives to enhance operational efficiency and service delivery.
- Collaborate with stakeholders to implement quality assurance processes.
- Drive continuous improvement in service quality through effective program management.
- Support regional teams in maintaining compliance with quality benchmarks.
- Facilitate communication between head office and field teams to ensure consistent service quality.
- Manage escalation and resolution of service quality issues promptly.
📌 Regional Service Quality Manager (Surat)
🏢 Kotak Mahindra Bank
📍 Surat
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.