? WE’RE HIRING | PROJECT DELIVERY MANAGER – MANAGED SERVICES ?

? Location: Gurugram | In office

? Experience: 15–18 Years

? Employment Type: Full-Time

We are looking for an experienced Project Delivery Manager to lead end-to-end delivery of Managed Services engagements and drive operational excellence, client satisfaction, and continuous service improvement.

? Key Responsibilities

- Lead end-to-end Managed Services project delivery
- Own SLA, KPI, operational and delivery performance
- Manage multiple enterprise client engagements
- Act as the primary client-facing delivery contact
- Drive governance, executive reviews and performance reporting
- Manage risks, dependencies, scope, budgets and timelines
- Lead cross-functional teams and drive accountability
- Identify opportunities for process optimization and automation
- Ensure quality, compliance and continuous improvement.

? What We’re Looking For




- 15–18 years of experience in Project Delivery / Managed Services / IT Services / Program Management
- Strong experience managing large-scale Managed Services engagements and enterprise accounts
- Excellent client and stakeholder management skills
- Strong knowledge of Agile, Scrum, Waterfall or Hybrid methodologies
- Experience with Jira, Azure DevOps, MS Project or similar tools
- Strong leadership, governance, risk management and problem-solving capabilities
- Experience in financial management, forecasting and resource planning.

⭐ Good to Have

PMP | PRINCE2 | Scrum Master | ITIL

Exposure to Cloud (AWS/Azure/GCP), DevOps, Application Support or Digital Transformation is an added advantage.

? Interested candidates can share their updated CV with us at [email protected] to explore this opportunity.

📌 Project Manager (Gurugram)
🏢 SystemBender
📍 Gurugram