Hi

We are looking for Process Trainer (Work From Home)

Job Title: Process Trainer

Job Location: Gurgaon, Hyderabad, Mumbai.

Salary: 6-7 LPA

Mode of Work: Work From Office/Work From Home

Notice Period: 15-30 Days

Job Responsibilities-

- Ensure successful execution of training needs

- Measure program training effectiveness

- Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.

- Send reports/MIS to the Operations team on the progress/pending status of activities

- Review content at regular intervals to ensure all updates are incorporated

- Participate in Internal External Calibrations

- Manage Knowledge Check for New Hires Production Staff

- Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.

Knowledge, Skills And Abilities-





- Very Solid written and verbal communication skills (English)

- Customer/ Client Handling Skills

- Experience in any product/process/soft skill/up-skilling training

- Open to Work in 24X7, 5 days working Rotational

Desired Candidate Profile-

- Min Graduate (Any)

- Min 2 years of experience with Excellent Communication skills set to match with Versant 6.

- Strong understanding of and experience in product training in domestic /International BPO domain

- On Paper should be Process Trainer.

- HR Round.

Voice

Accent round Operation Round-Client Round

- Days of Work 5 days a week

Interested Candidates can directly WhatsApp their CVs (Word/PDF) to HR@(phone hidden)

This job is provided by Shine.com

📌 Process Trainer,WFH (Navi Mumbai)
🏢 Transformplus
📍 Navi Mumbai