:

Role Objective:

To manage front desk customer experience at the project site, make pre-sales calls and provide first-level project briefings on calls to potential leads/walk-ins (both CP and direct), and coordinate site tours with the closing team—ensuring a smooth, qualified, and conversion-oriented site experience. This role is a critical mandate sales position to improve site visits and customer experience at the site.

Work Allocation:

Workstream-

1. Customer Walk-in Handling (GRE) - 45% of Welcome customers, brief them about the project, and coordinate with closers

2. Pre-Sales Calling & Lead Warming—45% of follow-up leads, call warm leads, fix visits

3. Documentation & Registers—10% of walk-in logs, CP registers, CRM updates, and SV reports.

Key Responsibilities:

1. Front Desk Walk-In Management (GRE Role)—

- Greet and register every walk-in (Direct + CP-sourced)
- Offer brochures and water/refreshments, ensure a premium site experience
- Maintain Walk-In Register, CP Log, EOD Reporting

2. Site Visit Coordination-

- Assign the customer to the appropriate closing manager.
- Ensure smooth transition from GRE → Closer
- Ensure sales team attendance is recorded
- Track and log CVs

3. Pre-Sales Calling (when walk-in movement is low ) -





- Make 80–100 dials/day to warm leads
- Fix 6–8 site visits/week
- WhatsApp follow-ups & nurturing
- Ensure 100% CRM tagging & lead updates

4. Sales Support & Documentation -

- Maintain daily MIS
- Assist closers with basic documentation (if required)
- Maintain site hygiene and stock of brochures, leaflets, project kits

Candidate Profile – Must Haves:

- Experience—0.6–2 years in real estate frontline / pre-sales / GRE

- Industry—Fit Real estate (developer/mandate) preferred

- Communication—clear, polite, presentable; strong customer handling

- Project Understanding—Ability to explain unit types, amenities, pricing basics

- Language—Marathi (highly preferred), Hindi, English

- Grooming—professional behavior, neat appearance

- Tools—Basic CRM, WhatsApp Business, Google Sheets

- Mobility—Not mandatory (role is on-site)

Compensation & Benefits:

- Fixed CTC: ₹15,000–₹20,000 per month
- Performance Incentives
- Travel Reimbursement: ₹3/km (only for approved official travel)

Work Structure:

- 6 Days/Week (Saturday & Sunday compulsory)
- Weekly Off: One weekday (typically Monday/Tuesday)
- On-Site Timings: 10 AM – 7 PM (project dependent)

📌 Pre-Sales cum GRE (Guest Relationship Executive) - Hinjewadi (Pune)
🏢 DC Consultants
📍 Pune