About the Company

- Job Level: JL3A – Process Specialist-Order Management
- - Package-5.5lpa.
- Experience-3yrs +
- Face interview Face Interview Only
- NIGHT US SHIFTS
- SAP IS COMPULSORY

Responsibilities/ Skills:

- Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and efforts
- Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.
- ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
- Tool Knowledge: Working knowledge of SNOW will be added advantage
- Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.
- Technical Skills: Proficient in MS Office, especially Excel.
- Flexibility: Willingness to work in any shift and from an office environment.
- Communication:



Booking Orders and conveying complex information to stakeholders through clear written and verbal communication
- Training
- Identify training needs by evaluating strengths and weaknesses
- Translate requirements into trainings that will groom employees for the next step of their career path
- Ability to design and develop training manuals, and course materials
- Ability to provide process training to a team
- Manage structured learning sessions and monitor their quality results

Key Requirements:

- Ready to work from office all days
- Flexible working in any shift
- Excellent communication skills, both written and verbal.
- Robust analytical and problem-solving skills.
- Attention to detail and accuracy.
- Ability to work independently and collaboratively.

Desired Requirements:

- Experience in the shipping industry.

📌 Order Management (Immediate/3+yrs/f2f) (Maharashtra)
🏢 Innova ESI
📍 Maharashtra