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KPMG is a global network of skilled firms providing Audit, Tax and Advisory services. We operate in 156 countries and have 152,000 people working in member firms around the world.

KPMG in India, a professional services firm, is the Indian member firm of KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG in India provide services to over 4,500 international and national clients, in India.

KPMG has offices across India in Delhi, Chandigarh, Ahmedabad, Mumbai, Pune, Chennai, Bangalore, Kochi, Hyderabad and Kolkata. The Indian firm has access to more than 7,000 Indian and expatriate professionals, many of whom are internationally trained. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Consulting, Management Consulting and Transactions & Restructuring services that can help clients respond to immediate needs as well as put in place the strategies for the longer term.

With increasing regulatory requirements, the need for greater transparency in operations, and disclosure norms, stakeholders require assurance beyond the traditional critique of numbers. Hence assurance is being increasingly required on industry issues, business risks and key business processes. The Governance, Risk & Compliance Services practice assists companies and public sector bodies to mitigate risk, improve performance and create value.

We assist our clients to effectively manage business and process risks by providing a full spectrum of corporate governance, risk management, and Compliance Services. These services are tailored to meet client’s individual needs, and provide effective support to management in meeting the challenges and opportunities presented by today's complex business environment.

Our professionals provide the experience to help companies stay on track and deal with risks that could unhinge their business survival. Our services enable clients to effectively co-ordinate their key growth, quality and operational challenges and working in partnership with us, clients have the benefits of KPMG's experienced, objective,



and industry-grounded viewpoints.

Assistant Manager / Manager - Operational Risk Management

Location: Gurgaon

Experience

5-10 years (AM: 5-7 years | Manager: 8-10 years)

Role Overview

We are seeking a highly motivated and experienced professional to support and strengthen the Operational Risk Management Framework across the organization. The role will be responsible for driving risk and control transformation initiatives, facilitating Risk and Control Self-Assessments (RCSAs), developing and monitoring Key Risk Indicators (KRIs), conducting control assessments and testing, and supporting Operational Resilience programs.

The ideal candidate should possess strong experience in non-financial risk management, governance, control frameworks, and operational risk practices within the Banking, Financial Services, Insurance (BFSI), Consulting, or Global Capability Center (GCC) environment.

Key Responsibilities

Operational Risk Management Framework

- Support the design, implementation, and enhancement of the Operational Risk Management Framework.
- Ensure alignment with regulatory requirements, industry standards, and internal policies.
- Drive governance and reporting activities related to operational risk.

Risk & Control Self-Assessment (RCSA)
- Lead and facilitate RCSA workshops with business stakeholders.
- Identify key risks, controls, risk drivers, and control gaps.
- Challenge and validate risk assessments to ensure completeness and accuracy.
- Track remediation actions and monitor closure of identified gaps.

Process & Control Transformation
- Partner with business and functional teams to enhance risk and control environments.
- Identify process inefficiencies and control weaknesses.
- Drive control rationalization, standardization, and automation initiatives.
- Support transformation programs focused on strengthening risk management capabilities.

Key Risk Indicators (KRIs)
- Develop, implement, and maintain KRIs across business functions.
- Establish thresholds, monitoring processes, and escalation protocols.
- Analyze trends and provide actionable insights to senior management.

Control Assessments & Testing




- Execute control design and operating effectiveness assessments.
- Conduct independent control testing and evaluate control performance.
- Document findings, identify root causes, and recommend corrective actions.
- Collaborate with Internal Audit, Compliance, and Risk teams on remediation activities.

Operational Resilience
- Support the development and implementation of Operational Resilience frameworks.
- Assist in identifying Important Business Services (IBS), impact tolerances, and scenario testing.
- Contribute to business continuity, third-party risk, and resilience assessments.
- Monitor resilience-related risks and support regulatory commitments.

Reporting & Stakeholder Management
- Prepare risk reports, dashboards, and management information for senior leadership.
- Present key risk insights and recommendations to governance forums.
- Engage effectively with business, risk, compliance, audit, and technology stakeholders.

Required Qualifications
- Bachelor's degree in Finance, Business, Risk Management, Economics, Engineering, or related field.
- Professional certifications such as FRM, PRM, CRISC, CISA, CIA, or equivalent are preferred.

Required Experience & Skills
- Strong experience in Operational Risk Management.
- Hands-on experience in:
- RCSA development and execution.
- Key Risk Indicator (KRI) framework design and monitoring.
- Control assessments and control testing.
- Process and Control Transformation initiatives.
- Operational Resilience programs.
- Knowledge of risk management frameworks and industry standards.
- Strong analytical, problem-solving, and stakeholder management skills.
- Experience in Banking, Financial Services, Consulting, or GCC environments preferred.
- Proficiency in MS Excel, PowerPoint, and data analysis/reporting tools.
- Excellent verbal and written communication skills.

Preferred Background

Candidates from the following organizations are highly preferred:
- Big 4 Consulting Firms (EY, Deloitte, KPMG, PwC)
- Global Banks and Financial Institutions
- Captive/GCC Risk Functions
- Financial Services Consulting Practices

Key Competencies
- Risk Assessment & Control Evaluation
- Operational Risk Frameworks
- Process Improvement & Transformation
- Data Analysis & Reporting
- Stakeholder Management
- Governance & Regulatory Compliance
- Operational Resilience
- Strategic Thinking & Problem Solving

The opportunity is now! If you are interested in being part of a dynamic team, serving clients and reaching your full potential – KPMG Advisory Services is for you!

📌 Operational Risk - Assistant Manager/ Manager (Gurugram)
🏢 KPMG India
📍 Gurugram