We are looking for an experienced TAC Engineer with strong hands-on expertise in Linux and advanced networking protocols. The ideal candidate should have excellent troubleshooting skills and practical experience working with enterprise networking environments.

Key Responsibilities

- Provide technical assistance and troubleshooting for complex network issues.
- Diagnose and resolve issues across TCP/IP, MPLS, and BGP environments.
- Perform network-level troubleshooting on Linux-based systems.
- Analyze network logs, packet captures, SNMP data, and system behavior to identify root causes.
- Work with network test equipment and network management tools for testing, monitoring, and troubleshooting.
- Support network security-related troubleshooting and issue resolution.




- Develop and use scripting/automation for troubleshooting and operational activities.
- Collaborate with engineering, product, and customer teams to drive issues to resolution.
- Prepare technical documentation, troubleshooting guides, and RCA reports.

Mandatory Skills

- Linux – Mandatory
- Strong hands-on knowledge of TCP/IP
- MPLS
- BGP
- Network Security fundamentals
- SNMP
- Network test equipment and network management tools
- Linux and/or Solaris
- Scripting/automation skills
- Solid troubleshooting and analytical skills

📌 Network Support Engineer (Bengaluru)
🏢 atsMantra
📍 Bengaluru