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Role : Manager / Lead – Training Academy (Infrastructure and Operations)

Positions : 1 Opening (Role Based out of - Gurugram)

Type : Full Time, Work from Office

Reporting to : Head – L and D / HR Head

Experience : 6–12 years (Training Operations, Infrastructure Management, L and D Operations, Facility

& Academy Management)

*NOTE: Work sample required to assess skillset (Can be discussed)

Position Overview

We are seeking a highly organized and execution-focused Training Academy – Infrastructure Lead to establish, manage, and scale the Training Academy infrastructure.

This role will ensure that the academy functions as a world-class capability-building center with best-in- class physical infrastructure, digital learning systems, product demo zones, and seamless operational management.

Your Role and Responsibilities

- Academy Infrastructure Setup and Management

- Establish and manage Training Academy infrastructure (classrooms, demo zones, product display areas, labs).
- Oversee design and setup of:
- Product Experience Zones
- Technical Demo & Installation Labs
- Digital Training Studio (for video creation & webinars)
- Assessment & Certification Rooms
- Ensure training rooms are equipped with AV systems, smart screens, recording tools & LMS integration.
- Coordinate with Admin & Procurement for infrastructure upgrades and maintenance.

2. Product & Demo Asset Management
- Ensure availability of latest product samples & demo kits for:
- Digital Locks, Safes, Door Hardware, Glass Fittings, Access Control Systems
- Maintain demo inventory & calibration of training kits.
- Coordinate with Product & Service teams for new launch displays & installation setups.
- Ensure proper labeling, product documentation & experience flow within academy.

3. Digital Learning and LMS Operations
- Ensure smooth execution of virtual & hybrid training programs.
- Oversee recording studio operations for micro-learning & product videos.




- Maintain digital content repository and access control.
- Track attendance, certification data & digital engagement metrics.

4. Training Operations & Scheduling
- Manage annual training calendar logistics.
- Coordinate trainer availability, session scheduling & participant communication.
- Ensure seamless onboarding training batches (Sales, Service, Channel Partners).
- Maintain training data, attendance records & infrastructure utilization reports.

5. Governance and Compliance
- Ensure safety compliance within demo & installation labs.
- Implement infrastructure audit checklists.
- Monitor academy operational costs & optimize budgets.
- Maintain SOPs for academy operations.

Functional Skills

- Strong understanding of Training Academy Setup & Infrastructure Planning
- Knowledge of AV systems, smart classrooms & studio setup
- Experience in setting up academy in similar domain from infra to capability
- Budgeting & vendor management capability
- Inventory & asset management expertise
- Operational excellence & process documentation skills
- Exposure to hardware / building material industry preferred

Key Deliverables / KPIs

- Fully operational Training Academy setup within defined timelines
- Infrastructure uptime & readiness score
- Demo product availability & compliance rate
- LMS adoption & training execution efficiency
- Training batch execution without operational delays
- Cost optimization & budget adherence

Required Skills and Competencies

- Solid technical knowledge of hardware / electronic security products
- Excellent training delivery & facilitation skills
- Ability to simplify technical concepts for field teams
- Strong analytical & problem-solving capability
- Stakeholder management & leadership skills
- High ownership & execution-driven mindset
- Willingness to travel for field audits & regional training

Educational Qualification

Graduate (Operations / Business Administration preferred)

Certification in Project Management or L and D Operations preferred

📌 Manager / Lead – Training Academy (Infrastructure and Operations), Delhi EC
🏢 Talent Leads Consultants
📍 Delhi