Key Responsibilities:

- System Administration: Manage and maintain all aspects of our IT systems, including servers, networks, desktops, laptops, printers, cameras, audio video devices, biometric access control system, and other peripherals.

- User Support: Provide technical support to all organization employees, troubleshooting hardware and software issues, resolving technical problems, and answering IT-related queries using the established ticketing system for all types of IT support requests.

- Employee Onboarding/Offboarding: Manage end-to-end IT onboarding and offboarding processes, ensuring timely provisioning and deprovisioning of user accounts, devices, applications, and system access.

- Microsoft 365 administration: Administer and manage Microsoft 365 services, including Entra ID (Azure AD), Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and related security and compliance features.

- Network Management: Monitor network performance, configure network devices, and troubleshoot network connectivity issues to ensure reliable and secure access to resources.

- Security Management: Implement and maintain security measures to protect against cybersecurity threats, including firewalls, antivirus software, intrusion detection systems, phishing protection and data encryption.

- Backup and Disaster Recovery: Develop and maintain backup and disaster recovery plans to ensure the integrity and availability of critical data in the event of system failures or disasters.

- Software Installation and Updates: Install, configure, and update software applications, operating systems, and patches to ensure optimal performance and security.

- Documentation and Inventory: Maintain accurate documentation of IT systems, configurations, procedures, and inventory of hardware and software assets.

- IT Policies and Compliance: Enforce IT policies and procedures, including access control, data privacy, and regulatory compliance,



to mitigate risks and ensure adherence to industry standards like ISO-27001 and SOC2.

- Vendor Management: Coordinate with third-party vendors and service providers to procure IT equipment, software licenses, and technical support services as needed.

- Training and Knowledge Sharing: Provide training and support to end-users on IT tools and best practices and share knowledge with colleagues to enhance IT skills across the organization.

Job Qualifications:

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Proven experience of at least 8 years as an IT Administrator or similar role, with a strong technical background in managing IT systems and infrastructure.
- Proficiency in M365, operating systems (Windows, Linux), networking protocols, and hardware troubleshooting.
- Familiarity with cybersecurity principles, tools, and best practices for securing IT environments.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Excellent communication and interpersonal skills, with the ability to interact with users at all levels of the organization.
- Detail-oriented with a focus on accuracy and organization in documentation and record-keeping.
- Ability to adapt to changing technology trends and learn new skills as needed.
- Understanding of compliances like ISO:27001 and SOC2.
- Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified IT Professional (MCITP), or Certified Information Systems Security Professional (CISSP) are advantageous.

Benefits

- Work with a very cutting-edge and collaborative firm focused on harnessing the power of AI and client’s data for cutting edge solutions.
- Founders are stalwarts of the AI and data consulting firms
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Work on cloud technologies and continue to invest in your professional growth
- Collaborative and inclusive work environment

📌 Manager - IT Services Administrator (Gurugram)
🏢 SiriusAI
📍 Gurugram