:

Must

1. Expert in Active Directory &
- SSO

- Strong experience in Azure AD &

- M365

- Knowledge in Netskope/Zscaler

- Knowledge in Windows/Linux Server Infrastructure

- Knowledge in ITSM &

- Automation Tools like Symphony/Fresh desk/Manage Engine/BMC/Atlassian.

- Have strong troubleshooting capability to resolve Technology/End user issues.

Good To Have

1. Hands-on Cloud AWS or Azure

2. Hands on End user Security &
- MDM tools like Forcepoint/Crowdstrike/Intune/Defender etc.,

- Team leading skills – Mentoring/Coaching the team in both technology and behaviour skills.

- Knowledge in AI&

- Automation.

Qualifications

- Degree in computer science, information systems, or related field.

- Minimum 10+ years’ experience on ITSM &
- End user Technology support.

- Minimum 5 years of experience Microsoft Platform like AD/Exchange/M365.

- Minimum 5 years of Team management – Minimum 10 Team members

- Solid analytical and Troubleshooting skills.

📌 Senior Manager - IT Ops (Bengaluru)
🏢 PayU Payments
📍 Bengaluru