ABOUT SUB ZERO INSULATION TECHNOLOGIES

Sub Zero Insulation Technologies Pvt. Ltd. is a Pune-based manufacturer of refrigerated truck bodies, insulated box bodies, CKD reefer kits, and specialty vehicles. With a growing domestic presence and active export markets across GCC and Southeast Asia, and a strategic partnership with Schmitz Cargobull (Germany), Sub Zero is expanding rapidly. The Mumbai office drives sales, customer engagement, and market development.

ROLE PURPOSE

This is a high-energy inside sales role for someone who can handle both structured outbound campaigns and inbound lead management with equal discipline. You will be the central link between marketing-generated leads, outbound prospecting, and the field sales team — ensuring every enquiry is captured, qualified, assigned, and followed through. You will also support the broader sales function including quoting, payment follow-up, customer feedback, and coordination with our factory and German partners.

KEY RESPONSIBILITIES

Lead Generation & Outbound

- Run structured outbound calling campaigns against target company databases sourced via Apollo or similar platforms.
- Identify and connect with prospects on LinkedIn; initiate conversations and move qualified contacts into the pipeline.
- Draft and send professional intro emails to prospective clients; personalise for industry and application.
- Maintain IndiaMART profile — respond to enquiries promptly and ensure listing accuracy.
- Leverage Google Ads and other digital-channel enquiries as a source of warm leads to action immediately.

Inbound Management & Lead Qualification

- Handle all inbound calls, WhatsApp, and email enquiries promptly and professionally.
- Qualify each lead on key parameters:



application (dairy, FMCG, pharma, fish, etc.), vehicle type, quantity, location, and timeline.
- Route qualified leads to the appropriate regional sales person with a explicit brief; do not just forward — provide context.
- Maintain a live lead tracker with source, status, owner, and next-action date.

Sales Team & Pipeline Coordination

- Follow up with field sales team regularly to confirm status of assigned leads — quotation sent, meeting done, order stage.
- Flag leads that are stale or unattended beyond agreed timelines to Reporting Manager.
- Assist in preparing quotations and sales proposals when required by the sales team.
- Support payment collection by calling or emailing customers for outstanding dues as directed.
- Conduct customer feedback calls post-delivery to capture satisfaction and flag issues.

CRM & Data Management

- Own the CRM — maintain accurate, up-to-date records of every lead, interaction, and follow-up.
- Ensure all outbound and inbound activities are logged daily; no orphan leads.
- Generate weekly summary of lead volumes, conversion rates, and pipeline status for management.

Coordination & Stakeholder Management

- Coordinate between customers, field sales, and the factory (Pune) for order-related queries, timelines, and updates.




- Liaise with our German strategic partners (Schmitz Cargobull) when required — primarily on email; professional and clear communication expected.
- Cover for the Sales Coordinator during her absence — manage her responsibilities seamlessly without drop in service level.
- Execute any additional tasks assigned by Reporting Manager or MD's Office.

TOOLS YOU WILL WORK WITH

- CRM platform (training provided)
- Apollo.io or equivalent B2B database for prospecting
- IndiaMART Business Dashboard
- LinkedIn (Sales Navigator exposure a plus)
- MS Excel / Google Sheets for tracking
- WhatsApp Business, email (Gmail / Outlook)
- ERP system for order and quotation support (training provided)

WHAT WE ARE LOOKING FOR

- Graduate in any discipline.
- Excellent verbal and written communication — confident in English and Hindi; Marathi is a plus.
- Comfortable making 20–30 calls a day without it feeling like a grind.
- Highly organised — uses lists, trackers, and reminders; nothing slips through.
- Quick learner — picks up industry terminology, product knowledge, and tools fast.
- Professional written communication for intro emails and German partner coordination.
- Self-starter who doesn't need hand-holding on daily tasks.
- Prior inside sales, lead generation, or telecalling experience is a plus — not a filter.

WHAT THIS ROLE IS NOT

- Not a quota-carrying field sales role — you don't close deals, the regional sales team does.
- Not a passive coordination/data-entry role — this requires proactive outreach every single day.

WORKING DETAILS

Location: Mumbai Office

Working Days: Monday to Saturday

Working Hours: 9:30 AM – 6:00 PM

📌 Lead Cordinator (Mumbai)
🏢 Sub Zero Insulation Technologies
📍 Mumbai