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[17:03, 26/06/2026] Vivek Turakhia: Job Summary

We are looking for an experienced IT & ERP Manager to oversee the organization’s ERP system (Microsoft Dynamics) and manage all IT-related operations, including software, hardware, infrastructure, and user support. The ideal candidate will ensure smooth ERP functionality, system security, process optimization, and alignment of IT systems with business goals.

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Key Responsibilities

ERP Management (Microsoft Dynamics)

Manage, maintain, and enhance Microsoft Dynamics ERP (Business Central / NAV / AX as applicable)

Oversee ERP implementation, customization, upgrades, and integrations

Coordinate with ERP vendors, consultants, and internal stakeholders

Ensure data accuracy, system availability, and optimal performance

- Train users and prepare ERP documentation and SOPs

IT Infrastructure & Operations

Manage overall IT infrastructure including servers, networks, laptops, printers, and peripherals

Oversee hardware procurement, installation, maintenance, and lifecycle management

Ensure smooth functioning of operating systems, email systems, backups, and security tools

Monitor system performance,



uptime, and cybersecurity risks

Software & Applications

Manage business software including ERP, CRM, accounting tools, HRMS, and productivity tools

Evaluate and implement recent software solutions as per business requirements

- Ensure license compliance and software updates

Security & Compliance

Implement IT security policies, data protection, and access controls

Manage data backups, disaster recovery plans, and system audits

- Ensure compliance with internal IT policies and regulatory requirements

Team & Vendor Coordination

Coordinate with internal users for IT support and troubleshooting

Manage external IT vendors, AMC partners, and service providers

- Act as the single point of contact for all IT and ERP-related matters

[17:03, 26/06/2026] Vivek Turakhia: Preferred Qualifications

Experience in manufacturing / trading / distribution industry (if applicable)

- ERP certifications (Microsoft Dynamics)

- - * Experience managing IT teams or multiple locations

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