Company Description CAREERBLOC is a growing organization focused on connecting learners and professionals with impactful education and career opportunities. The company combines BPO efficiency with edtech innovation to deliver high-quality support and guidance to individuals and institutions. CAREERBLOC emphasizes performance, transparent communication, and continuous learning for its team members.

The work environment encourages professional development, collaboration, and goal-oriented results. Team members are supported with tools and training to help them succeed in a quick-paced, client-focused setting.

Role Description The Inside Sales Executive (BPO/Edtech) role at CAREERBLOC is a full-time, on-site position based in Mumbai. In this role, the professional will engage with prospective learners and clients via calls, emails, and messaging platforms to explain offerings, address queries, and guide them through the enrollment or sales process. Daily responsibilities include generating and qualifying leads, maintaining a structured follow-up schedule, updating CRM or internal systems, and meeting defined sales and conversion targets.

The Inside Sales

Executive will collaborate closely with the operations and marketing teams to align messaging, refine pitches, and improve customer experience.



The role also involves resolving basic customer concerns, providing accurate information, and ensuring a smooth transition from initial contact to closure.

Qualifications

- Candidates should possess strong Inside Sales skills, with experience in telesales or BPO/edtech sales environments.
- Candidates should possess Lead Generation skills, including prospecting, qualifying leads, and maintaining structured follow-up pipelines.
- Candidates should possess effective Communication skills, including clear verbal communication, active listening, and professional email or chat etiquette.
- Candidates should possess Customer Service skills, with a focus on empathy, problem-solving, and building trust-based relationships.
- Candidates should possess Sales skills, such as negotiation, objection handling, and closing deals to meet or exceed targets.
- Relevant qualifications include prior experience in BPO, inside sales, or edtech; familiarity with CRM tools; and the ability to work in a target-driven environment.
- Additional beneficial qualifications include a bachelor’s degree in business, marketing, or a related field, proficiency in English and local languages, and strong organizational and time-management abilities.

📌 Inside Sales Executive (BPO/Edtech) (Mumbai)
🏢 CAREERBLOC ~
📍 Mumbai