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Role Overview: We are seeking a dynamic and experienced General Manager to spearhead the establishment and management of our new shared services business unit in India. Reporting to the

President of our India subsidiary, with a dotted line to the CFO at our corporate headquarters in

Vancouver, Washington, the General Manager will play a pivotal role in building, leading, and optimizing the shared services team. This position requires a strategic thinker with a strong background in operations management, business development, and financial acumen to ensure the success and profitability of the shared services unit.

Key Responsibilities

- Establishment and Leadership:

 Develop and execute a comprehensive strategy for establishing the shared services unit,

including defining organizational structure, processes, and performance metrics.

 Recruit, onboard, and develop a high-performing team of shared services managers and professionals.

 Provide strong leadership and direction to ensure alignment with company goals and values.

- Operational Excellence:

 Oversee the day-to-day operations of shared services business unit, ensuring efficient and effective delivery of services.

 Drive continuous improvement initiatives to enhance operational efficiency, service quality, and cost-effectiveness.

 Implement best practices and standardized processes to ensure consistency and compliance across all locations.

- Business Development and Growth:

 Collaborate with subsidiaries and corporate stakeholders to identify opportunities for expanding shared services offerings and revenue streams.

 Proactively engage with internal stakeholders to promote the value proposition of shared services and drive business development efforts.

- Financial Management:

 Develop and manage the annual budget for the shared services unit, ensuring alignment with strategic priorities and financial targets.





 Monitor financial performance, analyze variances, and implement corrective actions as needed to achieve profitability goals.

 Drive cost optimization initiatives while maintaining service quality and customer satisfaction.

- Cross-Functional Collaboration:

 Foster a culture of collaboration and teamwork across departments and subsidiaries to ensure seamless integration of shared services operations.

 Liaise with corporate functions, including finance, HR, legal, and compliance, to address operational and regulatory requirements.

 Act as a liaison between the shared services team and other business units to facilitate communication and alignment on shared goals.

- Risk Management and Compliance:

 Implement robust risk management processes and controls to mitigate operational,

financial, and compliance risks.

 Ensure adherence to regulatory requirements, industry standards, and company policies across all shared services activities.

 Monitor and report on key performance indicators (KPIs) related to risk management and compliance.

Qualifications

 Bachelor's degree in business administration, finance, or related field.

 Solid background in finance, accounting, or related disciplines, with a proven track record of driving financial performance and profitability.

 Demonstrated experience in business development, client relationship management, and strategic planning.

 Excellent interpersonal and communication skills, with the ability to influence and collaborate effectively across all levels of the organization.

 Proven leadership abilities, including team building, coaching, and development.

 Strategic thinker with a results-oriented mindset and a continuous improvement mindset.

 Ability to thrive in a fast-paced, dynamic environment with a high degree of ambiguity and complexity.

 Fluency in English; additional language proficiency is a plus.

 Willingness to travel as needed.

📌 General Manager - Shared Services ( Finance ) (Vadodara)
🏢 Actide International
📍 Vadodara