Front Office Executive-

Key Responsibilities

Reception & Customer Service: - between 9-6pm or in case of high profile visits

- Greet and assist visitors, tenants, and clients in a professional manner
- Manage visitor registration and access control procedures
- Answer and direct phone calls, take messages, and handle inquiries
- Maintain visitor logs and issue temporary access badges
- Coordinate meeting room bookings and setup

Administrative Support:

- Handle incoming and outgoing mail and packages – all packages will be directed to the mail room by asking the Mailroom resource to come & collect the same.
- Maintain reception area cleanliness and organization
- Update tenant directories and building information displays
- Process tenant service requests and work orders
- Support property management team with administrative tasks

Security & Compliance:

- Monitor building access and security protocols
- Report security incidents or maintenance issues –visitor areas & in and around the lobby, as the FOE should be available in the reception area
- Ensure compliance with building safety procedures




- Coordinate with security personnel when needed

Communication & Coordination:

- Relay important information to tenants and management when required
- Assist with tenant communications and notices
- Support property events and tenant activities
- Maintain professional appearance and demeanor

Required Qualifications

- 2nd PUC and diploma or equivalent (Bachelor's degree preferred)
- 1-3 years of reception or customer service experience
- Excellent verbal and written communication skills
- Proficiency in MS Office and basic computer applications
- Professional appearance and robust interpersonal skills
- Ability to multitask and work in fast-paced environment

Preferred Qualifications

- Experience in commercial real estate or property management
- Bilingual capabilities
- Knowledge of building management systems
- Customer service certification

Key Skills
- Professional phone etiquette
- Attention to detail
- Problem-solving abilities
- Time management
- Confidentiality and discretion

📌 Front office Executive (Bengaluru)
🏢 JLL
📍 Bengaluru