18 Aug
|
Giovanni Village Resort u0026
|
Bhopal
18 Aug
Giovanni Village Resort u0026
Bhopal
Company Description Giovanni Village Resort & Spa is a luxury property located 14 kilometers from Bhopal’s city center and just 2.5 kilometers from Ratapani Sanctuary, a newly declared tiger reserve. Guests enjoy a unique blend of jungle safaris, potential tiger sightings, and high-end resort comforts. The resort is designed for travelers seeking adventure, relaxation, and memorable celebrations in a nature-rich setting.
Giovanni Village
Resort & Spa focuses on delivering exceptional guest experiences while showcasing the beauty of its surroundings. Team members are part of a hospitality culture dedicated to creating lasting memories for visitors.
Role Description The Front Office Executive is responsible for managing the reception area, welcoming guests, and providing courteous, efficient check-in and check-out services. Day-to-day tasks include answering inquiries in person and over the phone, handling reservations, maintaining guest records, and coordinating with housekeeping and other departments to ensure a smooth guest experience. The role also involves addressing guest concerns promptly, processing payments, and ensuring that the front desk is organized and presentable at all times.
This is a full-time, on-site role located at Giovanni Village Resort & Spa in Bhopal, requiring flexibility to work shifts, weekends, and holidays as needed.
Qualifications
- Candidates should possess robust customer service and communication skills to interact effectively with guests and team members.
- Candidates should possess interpersonal skills and front office abilities to manage guest relations and lobby operations.
- Candidates should possess receptionist duties experience, including handling calls, reservations, and guest check-in/check-out processes.
- Candidates should possess basic computer literacy and familiarity with hotel management or reservation systems.
- Candidates should possess a professional appearance, attention to detail, and the ability to remain calm and courteous in high-pressure situations.
- Relevant experience in hospitality or front office operations is preferred; a diploma or degree in hospitality management or a related field is an advantage.
- Fluency in English and Hindi is preferred; additional languages are a plus.
📌 Front Office Executive (Bhopal)
🏢 Giovanni Village Resort u0026
📍 Bhopal