18 Aug
|
Equilibrium
|
India
Location: Andheri West, Mumbai (Offline/In-office)
Company: Equilibrium Mind and Yoga
Compensation: ₹4.8 LPA (₹40,000/month), based on experience
Employment Type: Full time, 6 days/week
Reporting to: Founder (direct)
About the Role
We're looking for an experienced Executive Assistant to manage day-to-day client communication, ERP-based account management, scheduling, and operational coordination for a growing fitness and wellness business.
Key Responsibilities
- Manage client communication across channels — WhatsApp, Instagram, LinkedIn, Email, and direct calls — with judgment to handle routine queries and escalate appropriately
- Maintain and update client accounts, attendance, and records on our ERP system (we use Bitrix)
- Schedule and coordinate calls/meetings using Google Calendar
- Provide scheduling support and backup coverage as needed
- Support social media coordination and posting
- Handle general administrative tasks — documentation, forms, and day-to-day operational coordination
- Anticipate operational needs and act proactively, not just reactively
Required Skills & Experience:
- Prior experience working specifically as an Executive Assistant (mandatory)
- 3-5 years of overall experience in an EA, admin, or client coordination role
- Proficient in Excel
- Comfortable using AI tools (ChatGPT, Claude) as part of daily workflow
- Excellent written and spoken English
- Familiarity with CRM/ERP tools (Bitrix experience a plus, not mandatory)
- Experience scheduling and managing calendars via Google Calendar
- Based in or able to commute daily to Andheri West, Mumbai
- Stable work history — minimum 1.5-2 years average tenure in previous roles preferred
Preferred Education
Engineering degree preferred
Other relevant degrees considered: Business Administration (BBA/MBA), Commerce (B.Com), or any Bachelor's degree with strong analytical and organizational ability
- Compensation: ₹4.8 LPA (₹40,000/month), commensurate with experience
📌 Executive Assistant & Admin Coordinator (India)
🏢 Equilibrium
📍 India