Post:- E Commerce Manager ( Ply Apply only if you have exp on Shopify website.)

Location:- Kotla Office

Exp-3-5 Yrs

CTC 50 000 PM to 60000 PM

We are seeking a strategic and hands-on E-commerce Manager to lead and grow our online sales channels. The ideal candidate will have a robust background in e-commerce operations, digital marketing, and online customer experience. You will be responsible for driving traffic, optimizing the digital storefront, increasing conversions, and improving overall customer satisfaction.

Key Responsibilities:

1. E-commerce Strategy & Execution l Develop and implement the e-commerce strategy aligned with overall business goals.

l Manage end-to-end online sales operations, including website performance, customer journey, checkout process, and fulfillment coordination.

2. Website & Platform Management l Oversee and optimize the e-commerce website (Shopify, WooCommerce, etc.).

l Coordinate with designers and developers to ensure the site is visually appealing, responsive, and user-friendly l Manage product listings, descriptions, images, pricing, and categorization.

3.



Digital Marketing & Sales l Plan and execute digital marketing campaigns (SEO, PPC, email, social media, retargeting).

l Collaborate with marketing team to launch promotions and seasonal campaigns for eyewear and optical accessories.

l Analyze customer data to identify trends, improve segmentation, and personalize user experiences.

4. Inventory & Order Management l Work closely with the supply chain and inventory teams to ensure product availability.

l Monitor order fulfillment processes and ensure timely delivery and customer communication.

5. Analytics & Reporting l Track KPIs such as traffic, conversion rate, AOV, cart abandonment, and ROI on campaigns.

l Provide regular performance reports and actionable insights to senior management.

6. Customer Experience & Support l Enhance the customer journey, from product discovery to post-purchase follow-up.

l Implement tools for virtual try-on, prescription uploads, or chat support where applicable.

📌 Ecommerce Manager (Delhi)
🏢 Dayal Opticals India
📍 Delhi