:

Position : Director Operations

Reporting to : Managing Director

Location: Mumbai

ROLE REQUIREMENTS

Qualification & Skills: Science Graduate, Master Mariner / Chief Officer with Commercial & Operational knowledge including Shipping laws and practices.

Experience: 20-25 Years of Industry Experience out of which 07 years in Leadership Role. ( Leadership Exp years not mandatory)

Technical Knowledge & Skills Behavioral Knowledge & Skills

"- Excellent knowledge of Shipping industry & Networking skill

- Operational knowledge of Terminal, Ports, Vessels and Cargo
- Marine Safety
- Vendor management.
- Working knowledge of Custom Regulations and Merchant Shipping Act
- Inland Operations" "- Leadership Skill with humanitarian touch
- Team First
- Safety conscious with discipline
- High integrity
- High quality of interpersonal skill
- Positive communication skill
- Good judgement and accountability
- Team Governance Knowledge
- Risk Management"

Key Responsibilities :

"Overall Operations Leadership:

Lead end-to-end shipping & Logistics across India (ports, ICDs, CFS, depots), ensuring seamless execution and driving continuous improvement "

"Vessel & Port Operations:

Coordinate with ports, terminals, and marine authorities for berthing, loading/unloading, and manage stowage planning, productivity, schedules, safety requirement and cost."

"Container & Equipment Management:

Ensure optimal container utilization and availability, oversee maintenance, manage inventory includes LSC and control related costs (detention,



demurrage, etc.)"

"Inland Logistics & Network Operations:

Manage entire Inland Container movement includes inventory, quality of the product & procurement, Schedule and cost."

"Service Delivery & Customer Operations:

Ensure on-time performance and documentation accuracy Address escalations with clients and improve customer experience via automation"

"Regulatory, Compliance & Safety:

Ensure compliance with Indian customs, DG shipping, and safety/environmental standards Monitor compliance for all cargo types, including hazardous goods and special cargo."

"Vendor & Stakeholder Management:

Manage contracts and SLAs with terminals and transporters Build strong partnerships with port authorities and regulatory bodies"

"Cost & Budget Management:

Drive cost optimization in port & inland operations, trucking, and container repositioning Develop budgets and monitor financial targets"

"Digitalization & Process Improvement:

Implement digital tools (tracking, e-documentation, automation) to reduce manual processes and raise operational efficiency. Streamline the entire process to include the efficiency by removing the waste."

"Team Leadership & Development:

Lead national operations teams across multiple locations, aligning workforce on KPIs (TAT, port productivity, etc.), and training managers "

"Erros Resolution & Prevention Plan.

To provide resolution for the issues & errors by correcting the process and setting up the prevention plan."

📌 Director- Shipping & Logistics Operations, Mumbai
🏢 Talent Leads Consultants
📍 Mumbai