We are looking for a Customer Support Executive who can handle customer queries professionally and provide quick and effective solutions. The ideal candidate should have valuable communication skills, a customer-friendly attitude, and the ability to handle multiple queries efficiently.

Key Responsibilities

- Handle customer queries through emails and chat, calls.
- Assist customers with product information, order status, delivery, returns, replacements, and refunds.
- Understand customer concerns and provide appropriate solutions.
- Coordinate with the warehouse, logistics, and technical teams to resolve customer issues.
- Follow up on pending customer complaints and ensure timely resolution.
- Maintain proper records of customer interactions and complaints.




- Handle customer complaints professionally and maintain a positive customer experience.
- Educate customers about products, features, usage, and basic troubleshooting when required.

Requirements
- Positive verbal and written communication skills.
- Comfortable communicating with customers over phone, email, and chat.
- Prior experience in Customer Support / Customer Service / E-commerce Support will be an advantage.
- Freshers with good communication skills can also apply.

Note - Interested candidates can share their resume on - [email protected]

Pay: ₹22,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive (Delhi)
🏢 Concept Kart
📍 Delhi