? WE ARE HIRING | TECHNICAL & CUSTOMER SUPPORT EXECUTIVE ?

? Location: Teleperformance, Mohali

? Process: Domestic – Voice & Digital/Chat

? Industry: Electronic Brand

⏰ Job Type: Full-Time | On-Site

Teleperformance is hiring enthusiastic and customer-focused professionals to join the Domestic Customer Support Process for a leading electronic brand.

? Key Responsibilities

Provide technical and customer support through voice calls and/or digital chat.

Assist customers with queries and issues related to electronic appliances, laptops, smartphones, and other electronic products.

Understand customer concerns and provide appropriate troubleshooting and resolutions.

Maintain qualified communication while handling customer interactions.

Ensure a positive customer experience by providing accurate and timely support.

Follow process guidelines, quality standards, and customer service protocols.

? Eligibility Criteria

Candidates must have a technical/IT-related qualification, such as:

BCA

B.Tech / BE

B.Sc. IT

Polytechnic Diploma (after 12th)

PGDCA

B.Com in Computer Applications

✅ Freshers and experienced candidates can apply.

?️ Communication Requirement

Good English communication skills are mandatory.





Minimum Communication Level: B1+

? Salary & Benefits

CTC: Up to ₹22,500 per month

In-Hand Salary: Up to ₹19,000 per month

PLI / Incentives: No PLI / No Incentive

? Job & Shift Details

Job Type: Full-Time

Working Days: 6 days a week

Working Hours: 9 hours

Shift: Rotational

Weekly Off: 1 rotational off

Work Mode: Work From Office (On-Site)

? Office Location

Teleperformance

Tower A, Ground Floor – Recruitment Area

Bestech Business Tower, Block A

Sector 66, Mohali – 160062

Entry: Gate No. 3

? Why Join Us?

✨ Opportunity to work with a leading international BPO organization

✨ Work on a reputed electronic brand's domestic customer support process

✨ Excellent opportunity for both freshers and experienced candidates

✨ Build your career in the technical/customer support domain

? How to Apply

Interested candidates can share their updated CV/Resume:

? Email: [email protected]

? WhatsApp: (phone hidden)

If you're looking for an opportunity to build your career in Technical Support / Customer Service, this could be the right opportunity for you!

📌 Customer Service Representative (India)
🏢 TP
📍 India