Job Title: Customer Service Representative

Location: Hyderabad (Head Office)

Department: Operations / Customer Support

Employment Type: Full-Time

Experience Required: 0-2 Years

Job Summary

We are looking for a proactive and customer-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling customer queries, providing prompt support, and ensuring a smooth customer experience across all communication channels.

Key Responsibilities

- Handle customer inquiries via phone, email, and other communication platforms.
- Provide accurate information regarding services, processes, and status updates.
- Log and maintain customer interactions in the system for future reference.
- Coordinate with internal teams to resolve issues efficiently.
- Follow up on pending cases to ensure timely closure.
- Maintain a high level of professionalism and customer satisfaction.
- Prepare daily/weekly reports as required by the team lead.




- Assist the operations team in routine documentation and support tasks.

Required Skills

- Excellent verbal & written communication skills.
- Strong interpersonal and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer proficiency (MS Office, Email, CRM tools).
- Good attitude, willingness to learn, and solid customer-handling approach.

Eligibility

- Graduates in any discipline (Commerce, Arts,).
- Immediate joiners are highly encouraged.

Salary & Benefits:
- Competitive stipend/salary (as per company standards).
- Performance-based incentives.
- Growth opportunities within the organization.
- Friendly and supportive work environment.

Interested candidates can send their resumes to Email: [email protected] or Whatsapp: (phone hidden)

📌 Customer Service Representative (Hyderabad)
🏢 Avaan India
📍 Hyderabad