18 Aug
|
Triloma Skin clinic
|
Bengaluru
18 Aug
Triloma Skin clinic
Bengaluru
Sales & Business DevelopmentAbout the RoleTriloma Skin Clinic is looking for an experienced, highly sales-driven Clinic Manager with a strong background in the skin, hair, dermatology, aesthetic, or cosmetic clinic industry.
This is a purely target-oriented sales and business growth role. The ideal candidate should have a proven personal track record of generating sales, converting leads and consultations into paid treatments, bringing customers back to the clinic, and achieving monthly revenue targets.
The candidate must have strong industry contacts and should preferably come from a well-established/top skin and hair clinic background with hands-on experience in consultation, sales conversion, customer relationship management, and clinic revenue generation.
Key Responsibilities
- Take complete ownership of clinic sales and revenue targets.
- Personally handle potential customers, consultations, follow-ups, negotiations, and sales closures.
- Convert leads, walk-ins, consultations, and enquiries into treatment packages and paid services.
- Build strong relationships with customers and generate repeat business and referrals.
- Follow up consistently with unconverted leads and existing customers.
- Identify opportunities for upselling and cross-selling skin, hair, laser, and aesthetic treatments.
- Coordinate closely with the Digital Marketing Team to improve lead quality, lead conversion, campaigns, offers, and customer acquisition.
- Work closely with doctors and therapists to understand treatment recommendations and ensure smooth conversion of consultations into treatment plans.
- Monitor the complete customer journey—from enquiry and consultation to treatment booking, payment, follow-up, and repeat visits.
- Track daily, weekly, and monthly sales performance and take immediate corrective action when targets are not being achieved.
- Motivate and coordinate the clinic team towards achieving individual and overall sales targets.
- Develop strategies to increase footfall, conversion rate, average billing value, repeat customers, and monthly revenue.
- Maintain strong customer relationships and handle objections professionally to close sales.
- Provide management with regular reports on leads, conversions, sales, pending follow-ups, and revenue.
Candidate Profile
- Mandatory: Strong experience in Skin, Hair, Dermatology, Aesthetic, Cosmetic, Laser, or Medical Aesthetic Clinics.
- Candidates from top/reputed skin and hair clinic brands will be strongly preferred.
- Proven experience in target-based sales and revenue generation.
- Strong personal experience in customer acquisition and sales closure.
- Should have a strong understanding of skin and hair treatments and the ability to confidently communicate treatment advantages to customers.
- Excellent communication, negotiation, counselling, and relationship-building skills.
- Strong network and industry contacts will be an added advantage.
- Should be highly ambitious, energetic, result-oriented, and comfortable working under monthly sales targets.
- Must be capable of working closely with Digital Marketing, Doctors, Therapists, and Front Office teams to maximize conversions.
- Candidates with only general administration or operations experience without strong sales experience will not be considered.
Experience3–6+ years of relevant experience, preferably in a reputed Skin, Hair, Dermatology, Aesthetic, or Cosmetic Clinic. Performance ExpectationsThe ideal candidate should be able to demonstrate a proven history of:
Lead Generation → Consultation → Conversion → Treatment Sales → Repeat Business → Revenue Growth
This is a target-driven sales position. Candidates who are primarily looking for an administrative/operations role are not suitable for this position.
📌 Clinic Manager (Bengaluru)
🏢 Triloma Skin clinic
📍 Bengaluru